Clinical Professor

Fall 2019


Cox School of Business

Faculty Position # 00054078 in Customer Engagement

The Cox School of Business at Southern Methodist University is seeking candidates for a non-tenured track Clinical Professor position in the Brierley Institute for Customer Engagement for fall 2019.  Candidates who apply should have earned an MBA and have relevant corporate experience, or a doctorate in marketing or a related discipline.

The Brierley Institute in the Cox School of Business advances knowledge and improves business practice, driven to understand how and why customers engage with brands and how engagement drives customer loyalty and value.  This position is responsible for delivering a number of courses in Customer Engagement for MBA and MS students and for developing and delivering professional and executive education programs.

The ideal candidate will be an accomplished teacher and have either relevant professional experience designing and managing loyalty/rewards programs, building customer relationships, leveraging digital and traditional media, measuring financial impact, and/or creating customer experiences, or be an avid participant and observer of the customer engagement space.

Salary is negotiable. Contracts are for three years and are renewable depending on teaching performance.  Hiring is contingent on the satisfactory completion of a background check.

The review of applications will begin July 1, 2019. To ensure full consideration for the position, the application must be received by 7/30/19, but the committee will continue to accept applications until the position is filled.  Applicants should provide a curriculum vitae, a list of references, and evidence of teaching effectiveness at . The Brierley Institute Director and Endowed Professor will be conducting interviews on campus.


Southern Methodist University (SMU) will not discriminate in any employment practice, education program, education activity, or admissions on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status.  SMU’s commitment to equal opportunity includes nondiscrimination on the basis of sexual orientation and gender identity and expression.  The Executive Director for Access and Equity/Title IX1 Coordinator is designated to handle inquiries regarding the nondiscrimination policies, including the prohibition of sex discrimination under Title IX.  The Executive Director/Title IX Coordinator may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, .  Inquiries regarding the application of Title IX may also be directed to the Assistant Secretary for Civil Rights of the U.S. Department of Education.