Assistant Dean of Students for Residence Life and Housing

Assistant Dean of Students for Residence Life and Housing


Department Summary:
The Office of Residence Life and Housing at Bridgewater State University provides a safe, inclusive, and quality residential experience where access to programs, services, and staff fosters a sense of community in an environment conducive to learning.

Position Summary:
The Assistant Dean of Students for Residence Life and Housing provides visionary leadership as the Senior Housing Officer and oversees the administration and coordination of all aspects of the residence hall system that includes eleven buildings/complexes and a designed occupancy of 3,294 beds. Ensures that student learning is at the core of our mission, that our residence halls are conducive to study, and provide a living and learning environment that enhances individual growth and development and contributes to student retention and success. Ensures residential facilities are safe, well-maintained and support the learning environment.

Position Type: APA Professional

Essential Duties:
The duties and responsibilities include, but are not limited to the following in respective functional areas:



• Strategic agility to create plans and methods that gain competitive advantages.
• Motivating others to create a climate in which people want to do their best.
• Dealing with ambiguity to embrace organizational and individual change.
• Building effective teams to create strong morale, engagement and success on the team with a strong focus on developing internal talent.
• Effective relationship building with areas within the Division of Student Affairs and Enrollment Management beyond the student engagement areas (e.g. Enrollment Services), as well as a strong successful collaboration and partnerships with areas including but not limited to Academic Affairs, Administrative Services, Athletics and Recreation, University Relations, etc.
• Functional acumen to advise the AVP/Dean, and Vice President on all aspects of respective areas supervised.
• Industry acumen to advise the AVP/Dean, and Vice President on key long-range student engagement related services and trends affecting retention.
• Drive for results to ensure allocation of time and resources on critical tasks that focus on the bottom line.
• Problem solving to utilize data-driven management techniques that look beyond the obvious for solutions.
• Organizational agility to demonstrate understanding of the working culture, knowledge of employee relations issues and good judgment in matters of Bridgewater State University’s policies and procedures.
• Planning and process management to set clear goals, break down the work, organize the tasks, and establish efficient work flows.
• Managing and measuring work to identify clear objectives, key metrics and progress reports.
• Communication skills to ensure that VPSAEM as well as the AVP/Dean are kept well, and appropriately, informed, and that respective communication and information are understood by constituents, colleagues and decision makers.

• Responsible for the administration of the Office of Residence Life and Housing program, which includes management of the budget and supervision of administrative staff, and respective area coordinators and resident directors, who will implement the day-to-day operations of the program.
• Manage the general operations of the Office of Residential Life and Housing.
• Develop, analyze, and update all policies and procedures related to the operations of the Residence Life and Housing program.
• Provide supervision and mentoring for ten full-time twelve-month professional staff, four ten month professional staff, three administrative support staff, two graduate assistants and eighty-seven resident assistants. This is in addition to the residential security staff currently comprised of twenty Institutional Security Officers and sixty Student Security Officers.
• Supervision and mentoring is paramount on matters related to but not limited to personnel (hiring, training, supervision evaluation of professional and paraprofessional staff), activities programming (a robust Residence Hall Association program, selection of student leadership thereof, training, and advising), housing contracts, academic support programs, leadership training, maintenance and custodial issues, student disciplinary process, and other administrative matters.
• Create and further enhance thematic residential communities aimed at enhancing learning activities, student development, and retention.
• Work closely with Academic Affairs to determine how best to implement and enhance Living Learning Communities.
• Work closely with the Division of Student Success and Diversity to assess retention related initiatives.
• Assist other Division and University key stakeholders in matters related to enrollment management, marketing, and retention planning.
• Work with the SAEM Budget Manager, University Budget Office, and the Assistant Vice President for Facilities Management to coordinate the overall maintenance, custodial services, and repair and replacement program for all residential hall areas on both West and East Campuses.
• In concert with Division of Operations, develop, implement, and maintain a long-range facilities master plan for housing operations.
• Work closely with the Division of Operations to provide input/feedback with the University Dining services with contracted food service (currently Sodexo) and meet regularly with the general manager to communicate and coordinate Dining Services.

• As designated by the Vice President for Student Affairs and Enrollment Management, serve as a senior student conduct officer for the campus.
• Works in tandem with the Director of Community Standards to ensure policies, processes and procedures for student conduct are in alignment with learning, growth and development for students.
• Utilizes Maxient software to generate reports and analyze data to inform resident education and an optimal community living environment conducive to learning.

• Lead respective staff in the development and assessment of program outcomes utilizing the Division’s Learning Outcomes, Strategic Plan, along with the University’s Strategic Plan.
• Supports staff in developing plans of action for continuous improvement based on the outcomes assessment.

• Create a welcoming and inclusive environment that actively supports student engagement and retention.
• Serve as a member of the Divisional Leadership Team.
• As designated by the VPSAEM, in concert with the AVP/Dean of Students, chairs the University’s Behavioral Intervention Team (CARE Team).
• As designated by the VPSAEM, in concert with the AVP/Dean of Students, serve on University Committee related to emergency preparedness and response, facilities planning, and enrollment management (inclusive of orientation).
• Serve as a member of the BSU Enrollment Management Task Force, and other committees and focus groups as requested and warranted.
• Develop collaborative partnerships with Student Affairs and Enrollment Management departments and departments across the University to enhance relationships and leverage service to students and families.
• Initiate and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside of the RLH office with the ability to establish and maintain effective working relationships with critical inter-divisional and external partners.
• Coordinates respective departments’ participation in divisional and university wide events.
• Covers evening and weekend events as necessary and holidays as university calendar dictates.
• Communicates data regarding student retention initiatives, e.g. participation, activities, programs, etc., as needed.
• Serve as on call administrator for campus emergency response.
• Ensures updates to website, brochures, student handbook, and forms as directed and needed.
• Represents Division of Student Affairs and Enrollment Management on assigned committees.
• Attends trainings, retreats, and planning sessions as needed.
• Maintains a high profile at student programs and athletic events.
• Performs other duties as assigned.

Required Qualifications:
1. Master’s degree in higher education, student personnel administration, educational leadership, or related program.
2. Eight years full-time experience and successful leadership experience in a student affairs and student success operation.
3. Compelling vision of the role of student engagement and student services, including a thorough and demonstrated understanding of residential education, in the overall educational experience of students and the ability to advance this vision in a resource-constrained environment.
4. Demonstrated leadership, budget management, program development and organizational skills.
5. Demonstrated ability to develop direct reports.
6. Interpersonal savvy to enable creative problem-solving, conflict resolution, group management, and decision-making processes.
7. Balance to work successfully both independently and inter-dependently.
8. Change management skills and experience to analyze the respective departmental operations to identify opportunities and areas that require change and serve as a leader for appropriate change initiatives.
9. A demonstrated commitment to inclusion, equity, and diversity.
10. A consultative, collegial, positive style and the ability to inspire trust in others.
11. Excellent verbal and written communication skills, and the ability to speak persuasively to a variety of audiences, including students, parents, faculty, alumni, donors, staff, and community representatives.
12. The ability to assist students to better manage their commitments and goals, and effectiveness in working with members of the faculty to enable each student to succeed.
13. A demonstrated experience with crisis management in a higher education environment
14. A demonstrated management style that builds confidence in staff, promotes teamwork, enhances creativity and motivation, and builds consensus in a high-energy and high-task environment.
15. A demonstrated management style that builds confidence and trust among other directors within the Division of Student Affairs and Enrollment Management, as well as other staff and faculty across the University.
16. A tolerance for ambiguity and a willingness to manage diverse and frequently changing assignments, particularly the ability to do so with a positive attitude and a sense of humor in a high-task environment.
17. Knowledge of conduct and housing database management system(s)
18. Demonstrated experience working with diverse student populations.
19. Demonstrated experience creating and implementing retention programs and services in collaboration or partnership with various entities.
20. Excellent interpersonal/human relations skills
21. Written and verbal communication skills
22. A sense of humor, respect for others, and ability to be a team player, as well as developing effective teams.

Preferred Qualifications:
1. A minimum of eight years as an administrator in residence life and housing or increasingly advanced supervisory roles in higher education environments.
2. Supervisory experience in facility operation, college housing budget management, occupancy forecasting, residential health and safety and residential living learning programs.
3. Working knowledge of The Housing Director and Maxient database management systems.
4. Experience with implementation and assessment of living learning communities.
5. Ability to implement successful training programs and service delivery models.
6. Ability to interpret qualitative and statistical data for problem solving, decision-making, and forecasting.
7. A record of participation in national professional associations and support for others to do so.

Work Environment:
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.

Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 5 pounds.

Special Conditions for Eligibility:
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.

Salary Range: $100,000-$110,000
Posting Number: S00443P
Open Date: 01/07/2019
Close Date: 2/28/2019
Open Until Filled:

Special Instructions to Applicants:
Please note the following information is required to complete your application for this position:

*a minimum of one (1) employment history entry.

*a minimum of three (3) professional reference entries.

To apply, visit

Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.

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