Director, Advising Services
Welcome to Prescott, where you will find premier hiking and boating experiences in the beautiful pines of Northern Arizona. We are the original Territorial Capitol of Arizona, filled with rich history of gold mining and Native American arts.
The Director of Advising will provide leadership for the development, implementation, operation, and assessment of a comprehensive Advising and Career Services department. Specifically, the director will provide oversight and be the primary resource for Advising, Career Services, the Welcome Desk and Personal Counseling Services. The director will work collaboratively across the district to develop and support student success initiatives. Responsibilities include: hiring, supervision, and support of staff; program development, and reporting; and direct involvement in supporting, advancing, and assessing the Achieving the Dream initiatives, Guided Pathways and current and future retention and student success initiatives in order to best support students in achieving their academic and professional goals.
This position is the key administrator involved in the strategic development, day-to-day operations, and oversight for the listed areas as well as maintaining a student caseload. It is expected that this administrator will: establish and maintain positive and collaborative partnerships and working relationships across the College District; serve as member of designated College committees, councils, and teams; provide leadership in accordance with the Mission, Vision, and Values established by the College, furthering Goals and Strategic Initiatives; ensure areas of responsibility operate effectively within the policies and procedures of the College and applicable governing agencies; advocate for innovations in technology and other student support services to increase the effectiveness of the delivery and reception of services; create a safe, equitable working environment, which engenders respect for differences; engage in and promote collaborative decision-making, input, and communication; and participate in local, state, regional, and national professional organizations as appropriate.
In addition to the duties above, this position is responsible for the following:
• Design advising processes, policies, and procedures that assist students in connecting in
meaningful and timely ways with advisors. Collaborate with faculty, staff, and administrators to assure the viability and effectiveness of Guided Pathways at every point of the student experience.
• Oversee development and implementation of campus-wide training on academic advising to faculty and staff, specifically the Early College and SSS TRIO Advising Teams.
• Supervise the ongoing use of an academic early warning system with a retention and success
• Maintain advising loads for Academic Success Advisors
• Consult with outside agencies for the enhancement of advising and retention services.
• Implement campus-wide assessment of advising and retention efforts. Communicate and
employ the results of assessment.
Provide ongoing development, program assessment, management, and administration of the
New Student Orientation program. The Director will hire, supervise and facilitate training for New Student Orientation Ambassadors.
Office Support Services:
Provide ongoing development, management, and coverage for Welcome Desk personnel.
Research and advocate for process improvement as needed depending on college population.
Design processes, policies, and procedures that assist students in connecting in meaningful and
timely ways to career services.
MINIMUM EXPECTATIONS & REQUIREMENTS:
- Master's degree in higher education, counseling, or a related field - Demonstrated experience in a leadership/supervisory position -Experience providing academic and career advising Experience providing training and coaching to staff - Working knowledge of registration, orientation, placement testing, and financial aid processes
-Experience in making data driven decisions - Demonstrated knowledge of programs which promote student retention, persistence, and completion.
- Strong computer skills related to database software and complex operating systems - Excellent oral and written communication skills - Experience in record keeping, data collection, and assessment of services - Regular attendance is an essential job function as it demonstrates dependability towards the performance of job duties
PREFERRED SKILLS & ABILITIES:
- Working knowledge of Arizona articulation processes - Experience in delivering first year experience programs - Teaching experience at the college level - Experience with college student counseling programs - Experience using academic early alert programs - Experience with outcomes assessment - Professional experience in a community college/higher education work environment
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
- Medical/Dental/Vision Insurance: College's partial payment of premiums toward medical with pharmacy and/or dental plan options
- Tela-Doc: Virtual physician visits from the comfort of your home, available to enrolled employees and dependents in a YC health plan.
- Flexible Spending Accounts: Pre-tax pay deductions to use for eligible medical or dependent daycare costs
- Employee Assistance Program (EAP): Counseling and referral services for employees and their immediate families for depression, stress, family/marital conflict, and alcohol/drug issues
- Life Insurance: The College provides Basic Life Insurance coverage at twice of the employee's annual salary. Dependents have automatic coverage of $2,000/spouse and $1,000/per child if enrolled in medical plan.
- Voluntary Individual And Family Term Life Insurance: Additional term life insurance coverage available for employee, spouse and children.
- Other Insurance Coverage: Short Term and Long Term Disability (replacement income insurance), and Workers' Compensation (compensation, medical expenses and death benefits for on-the-job injuries or occupational diseases)
- Retirement Benefits: Arizona State Retirement System or Optional Retirement Plan, and Social Security (which provides a basic retirement annuity based on age and years of contribution)
- Tax Deferred Annuities: Employees' contributions to designated tax-deferred annuities
- Unemployment Compensation: Employees who are laid off or terminated may receive benefits if covered wages meet requirements
LEAVE BENEFITS (which include paid breaks for the week of Spring Break and two weeks of Winter Break)
- Vacation: 10 days of Vacation leave annually. NOTE: For employees who work an amount of contractual days, there will be no earned vacation.
- Sick Leave: 12 days sick leave annually. NOTE: Employees working less than full time or an amount of contractual days will receive a proration of sick leave.
- Personal Leave: Use of up to three personal leave days per year which are charged against accumulated sick leave to take care of items of personal business
- Other Leave: Bereavement leave, Civic Duty Leave (Jury duty, active military duty, military training), and Family Medical Leave Act (FMLA)
- Holidays: 23 days during the year as paid holidays for full-time employees which include Independence Day, Labor Day, Veterans Day, 3 days at Thanksgiving, Winter/year end break (10 days), Martin Luther King Day, Spring Break and Memorial Day
Tuition Waiver: Eligible Full-time Faculty and Staff may enroll up to 6 credit hours; eligible dependents may enroll in a partial or full program of course work without payment of tuition, exceptions may be lab fees and market based additional fees
Additional Benefits and Services: Discounts to on site Rider Diner Cafe, Bookstore and Performance Arts Center. Local business discounts, computer loan program, mail and notary service.
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