Assistant Director of Recruitment (Scripps College of Communication)

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LEADERSHIP PROFILE & POSITION SUMMARY

Position Summary: The Assistant Director of Recruitment supports the Scripps College of Communication and Undergraduate Admissions in integrated efforts to identify, recruit, admit, and enroll undergraduate students on the Athens campus. Creates and pursues strategies to attract a well-qualified, diverse pool of undergraduate students to the University and the college. Serving as a member of the Undergraduate Admissions team, the incumbent reports to the Director of
Outreach and Recruitment in Undergraduate Admissions and resides in the College’s Career and Student Success Center, with an indirect reporting line to the Assistant Dean of the college.

The self-starter will work closely with college and school/department staff to develop and implement an academically-specific strategic recruitment plan to complement University-wide and college-specific marketing and recruitment initiatives with a strong emphasis on campus visit and recruitment events and selected in-market engagements. Prioritizes high levels of personalized, customized engagement with prospective students and their families, in addition to excellent internal customer service and data-driven decision making. Regularly analyzes the effectiveness of recruitment and yield activities for the college and recommends new recruitment or yield strategies to achieve enrollment goals.
 

KEY RESPONSIBILITIES

RECRUITMENT, YIELD, VISITS, EVENTS: Serving as a dedicated resource within the College, the Assistant Director represents the College and the University both on- and off-campus to a wide variety of constituents. This self-starter collaborates with Undergraduate Admissions and the College to develop and execute academically-focused, data-informed strategic recruitment plans in alignment with University-wide initiatives. Supports all undergraduate recruitment and yield efforts within the college.

Plans and facilitates high-impact, academically specific campus visit and selected in-market opportunities for prospective and admitted students, their families, and other stakeholders who influence enrollment. Develops strong relationships with faculty, staff, student groups, and University partners to involve them in the academic visit experience as necessary. Creates customized campus visit itineraries and organizes college participation in on- and off-campus recruitment programs across the calendar of events each cycle. Represents the University and the College at high-impact events on- and off-campus, and helps to plan and implement programming that supports the College’s enrollment needs. Delivers information sessions and conducts individual appointments, both within Undergraduate Admissions and on behalf of the College or its schools/departments.

Works with team members in the College, Enrollment Management, and University Communications and Marketing to help create and implement integrated strategic recruitment and yield communication plans designed to support visits and events, recruitment, admission, and yield.

Coordinates with the domestic and international recruitment teams in Undergraduate Admissions to ensure that academic outreach and territory management strategies are optimally aligned and coordinated. Occasionally participates in off-campus recruitment or yield activities such as college fairs as a representative of the College or the University. Regularly analyzes and reports recruitment, admissions, and enrollment data to inform recruitment strategies.

STUDENT AMBASSADOR PROGRAM: Identifies, recruits, trains, and manages a team of well-qualified student ambassadors to represent the College and to engage with prospective students and families in the campus visit, as well as with other recruitment and yield initiatives and events. Plans, implements, and evaluates the ambassador program, integrating their efforts with College and University recruitment strategies. Prepares and delivers ongoing ambassador training. Develops and monitors procedures and processes, including ensuring compliance with all relevant requirements associated with programming that hosts minors on campus.

PROSPECTIVE STUDENT ENGAGEMENT: Serves as a member of the Undergraduate Admissions recruitment team providing support for University-wide campaigns, visits, and events. Reads applications and participates in the admission review process as needed throughout the cycle. Maintains thorough knowledge of trends in the field of admissions and the disciplines represented within the College, and advises constituents on the breadth and depth of opportunities available at OHIO. This advising occurs primarily through in-person or virtual information sessions, individual appointments, phone calls, e-mails, SMS messages, online chats, and interactions within Slate, the University’s constituent relationship management system. Provides excellent customer service by being highly visible, responsive and attentive to prospective students and their families, faculty and staff, and other external stakeholder needs and inquiries, reacting in a timely manner and aiding in issue resolution and escalation when needed.