Director of Student Health Services

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Director of Student Health Services

The Claremont Colleges Services (TCCS) is the central coordinating and support organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges. TCCS, with about 300 staff members, provides exceptional shared services to 9,000 students, and almost 3,600 faculty and staff. TCCS staff work in both student-facing services as well as administrative and operational services. Our numerous departments are located throughout The Claremont Colleges campus in the beautiful city of Claremont, California.

ABOUT THE POSITION:

The Director provides supervision of all clinical protocols and procedures at The Claremont Colleges Services Student Health Services. This position also provides outpatient primary medical care to students.

ESSENTIAL FUNCTIONS:

The following are the fundamental duties and responsibilities of this position which the incumbent must be able to perform to fulfill the purpose and requirements of this position.

Clinical Supervision Responsibilities (30%)
  • Supervise, direct and collaborate with the Assistant Director to ensure providers provide high quality, effective, inclusive and cost-effective clinical care in accordance with state regulations.
  • Supervise, direct and collaborate with the Clinical Nurse Supervisor (Registered Nurse) to determine clinical priorities and to complete projects promptly.
  • Supervise, direct and collaborate with the Registered Dietician and the Eating Disorders Task Force
  • Serve as the lead public health contact on campus including but not limited to ensuring federal, state and county policies are implemented and followed.
  • Ensure protocols and procedures are in compliance with medical practices and appropriate laws, rules, and regulations.
  • Annually review clinical protocols with the Assistant Director and Clinical Nurse Supervisor and ensure updates are shared with clinical staff in a timely manner.
  • Collaborate with the Administrative Site Manager and Clinical Nurse Supervisor to implement the Medical Entrance Requirements process as well as oversee the Medical Exemption Process.
  • Develop in-service programs on protocols and procedures for the clinical staff.
  • Supervise the laboratory (CLIA-waived tests).
  • Perform annual performance evaluations for direct reports (Assistant Director, Clinical Nurse Supervisor, Health Education Outreach Coordinator and Registered Dietician).
  • Lead or engage in quality assurance/improvement programs for Student Health Services.
  • Serve as a liaison with campus deans, athletic departments, student residential life departments, the 7C Health and Wellness committee, other community health care providers and outside agencies on matters of student health.
  • Lead and engage in the review for clinical resources in the clinic, including patient educational materials, referral lists, laboratory and service price lists.
  • Serve as a super user for the electronic medical record (Point and Click).
  • Collaborate with Vice President, Assistant Director, Clinical Nurse Supervisor, Administrative Site Manager, and AVP for Communications and Community Relations to address concerns and/or complaints.


Clinical Responsibilities (40%)
  • Evaluate, examine, diagnose, and make recommendations for treatment of acute and chronic medical illnesses and minor surgeries.
  • Perform minor surgical procedures including suturing lacerations, removing foreign bodies, wart treatment, and other procedures as required.
  • Provide comprehensive sexual and reproductive health care services including gender affirming hormone therapy, genital affirming hormone therapy, genital examinations for acute, chronic, and preventive care needs (e.g. cervical and breast cancer screening, contraceptive methods, pregnancy testing, and STI evaluation and management.
  • Provide post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP) for HIV prevention.
  • Provide student-centered patient education regarding their illnesses, preventive health care, and other subjects as requested.
  • Make appropriate referrals for hospitalization or subspecialty care in the community.
  • Review medical records and laboratory studies and manage follow-up care plans.
  • Request appropriate X-rays, review results and manage follow-up care plans.
  • Perform entrance, athletic, pre-matriculation, employment, and study abroad physical examinations and make recommendations regarding travel immunizations.
  • Lead regular staff meetings.
  • Co-manage student care where appropriate and collaborate on overall wellness integration with Monsour Counseling and Psychological Services staff, including psychiatrists .
  • Supervise, direct and collaborate with the Health Education Coordinator to determine strategies to advance the wellbeing of all students through education, behavior modification, and accessibility to health supplies.
  • Participate in Quality Assurance/Improvement programs for Student Health Services
  • Review and update patient educational materials.
  • Participate in professional development opportunities and in-service training.


Administrative Responsibilities (30%)
  • Direct and collaborate with the Administrative Services Manager, who serves both SHS and the Monsour Counseling and Psychological Services, and reports to the Vice President
  • Supervise, direct and collaborate with the Health Education Outreach Coordinator
  • Collaborate with campus deans, athletic departments, student residential life departments, the 7C Health and Wellness committee, other community health care providers and outside agencies on matters of holistic student wellness
  • Participate in The Claremont Colleges Services /Student Health Services strategic planning
  • Attend inter-department, inter-collegial meetings/committees as requested
  • Work in collaboration with Monsour Counseling and Psychiatric Services on the integration of health and wellbeing
  • Work with the Vice President for Student Affairs, Budget Analytics, and Human Resources on personnel decisions, financial expenditures and assessment of operations
  • Perform other related duties as assigned.


Supervisory Responsibility
  • Number of Direct Reports: 4
  • Title(s) of Direct Report(s): Assistant Director, Clinical Nurse Supervisor, Registered Dietitian, Health Education Coordinator


QUALIFICATIONS:

Unless otherwise stated, the following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.

Education: Medical degree from an accredited medical school.

Experience: Minimum 3 years post residency in a primary care specialty (i.e. Internal Medicine, Family Practice, Pediatrics, Adolescent Medicine).

Competencies:
  • Proven knowledge in medical assessment, diagnosis, and treatment.
  • Demonstrated ability to manage the fluctuation of clinical caseload and maintain appropriate records in a timely manner.
  • Advanced interpersonal skills, demonstrating an approachable personality, empathy, and exceptional listening skills.
  • Demonstrate maturity, tact, resiliency, composure and sensitivity to others needs in crisis, difficult, and unexpected situations.
  • Sensitivity to and embracement of individuals that represent cultural, religious, ethnic and lifestyle diversity.
  • Ability to work as a team member within the health center and throughout the consortium.
  • Ability to develop and maintain strong working relationships with diverse individuals across multiple organizations.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to work with an electronic health records system for client notes and scheduling.
  • Fluent language skills in English, including the ability to write with proper grammar, spelling, and business etiquette.


Other:
  • California Medical License
  • Board certified in a primary care specialty
  • Current Basic Life Support (BLS) certification, or the ability to obtain such certification within a reasonable time after starting in the position.
  • Continuing medical education classes as required


Preferred Qualifications:
  • Experience working in a higher education environment and/or with college-aged individuals.
  • Experience working with an electronic medical records system.


Work Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to needs of the organization or business unit. SHS has an adjusted holiday schedule in which certain holidays are worked to support residential students during the academic calendar.

COMPENSATION:

Pay : The monthly salary for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $21,667 to $27,083 per month.

Benefits : This position is eligible for our employment benefits package including:
  • medical, dental, vision,
  • 10% retirement contributions after one year (no matching required),
  • group life insurance,
  • generous time off,
  • professional development funds,
  • discounts for mobile plans, software, and entertainment,
  • access to fitness facilities,
  • and more!


PHYSICAL REQUIREMENTS:

Provide evidence of the following vaccination(s):

☒ [SHS] Tdap, Influenza, HBV, MMR, and VZV at the time of hire

☒ [SHS] TB screening within 30 calendar days of hire, plus once per year thereafter

Sedentary work that primary involves sitting and standing:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never

Active work that primary involves standing and walking:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Light work that involves moving objects weighing up to 10 pounds:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never

Medium work that includes moving objects weighing up to 25 pounds:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Medium work that includes moving objects weighing up to 40 pounds:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Heavy work that includes moving objects weighing up to 50 pounds:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never

Operate a street legal golf cart, a company automobile, or other heavy machinery:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Read or write electronic or printed materials:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never

Communicate verbally in person, by phone or another device:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Moving body into different positions to work down low, overhead, or outward:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Work involving climbing ladders, stairs, scaffolding, or similar:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Work in various environments including low, high, tight, low-ventilation, or confined spaces:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Work indoors in climate-controlled spaces:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Work outdoors in various weather conditions:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Work in a noisy environment:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.

To view additional information and to apply, visit https://theclaremontcolleges.wd1.myworkdayjobs.com/en-US/TCCS_Careers/job/Claremont/Director-of-Student-Health-Services_REQ-6532

Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.

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