Senior Benefits Administrator - Retirement (Hybrid)

Senior Benefits Administrator - Retirement (Hybrid)

The Claremont Colleges Services (TCCS) is the central coordinating and support organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges. TCCS with a staff of 300, provides exceptional shared services to 9,000 students, and almost 3,600 faculty and staff. TCCS staff work in both student-facing services as well as administrative and operational services. Our numerous departments are located throughout The Claremont Colleges campus in the beautiful city of Claremont, California.


The Claremont Colleges Services seeks an experienced and knowledgeable benefits professional who is a resourceful and a compassionate problem solver for the position of Senior Benefits Administrator - Retirement.

Highlights :
  • Work with a supportive supervisor and teammates who know how to work hard and still have fun!
  • Enjoy an environment that supports your work-life balance.
  • Reduce your commuting and enjoy working part-time from home.

The Senior Benefits Administrator (Retirement) is responsible for the daily administration of the Academic Retirement Plans 403(b) and Deferred Compensation Plans 457(b), ensuring that the plans comply with government regulations, overseeing related operations, and creating reports and other documents to aid in the administration, assessment, planning and reconciliation of the plans. This position will cross train in Health and Welfare Benefit plans.

  • Responsible for administering the retirement plans for The Claremont Colleges consortium and ensuring compliance in accordance with company and governmental guidelines and regulations.
  • Serve as a subject matter expert and respond to all inquiries and requests for information on the retirement benefit plan policies, procedures, and legal requirements from all levels of the organization, including participants, management, and committees.
  • Develop, manage, and conduct group benefits presentations and individual discussions regarding retirement plans for staff, faculty, and the retirement plans committee. Coordinate, manage, and market an annual schedule of presentations and events with plan vendors.
  • Acquire, create, and distribute relevant information and documentation to plan participants.
  • Create and manage benefit notifications to participants.
  • Stay up to date on current legal and regulatory changes, trends, and other developments affecting retirement plans. Make recommendations and adjustments to communications, website, policies, procedures, and plan documents as appropriate.
  • Partner with the Director of Benefits Administration to design, oversee, and continually assess efficient and effective workflows for plan enrollment, plan administration, and benefit delivery processes.
  • Provide exceptional customer service to plan participants, including assisting with resolving issues, facilitating complex or sensitive transactions, one-on-one counseling, responsive communications to inquiries, and providing resource materials.
  • Collaborate with human resources and business officers across the consortium on the design of administrative processes for the plans.
  • Conduct nondiscrimination testing for retirement plans, provide information requested by auditors for timely completion of audits, coordinate with vendors to complete other government filings (e.g., form 5500).
  • Monitor 403(b) retirement accounts of highly compensated employees and adjust as necessary to comply with IRS compensation and contribution limits.
  • Create/run and analyze reports from the payroll system for use in reconciliation of benefit discrepancies and to assist in tracking enrollment into the benefit/retirement plans.
  • Perform varied and technical duties in support of benefits administration involving the compiling of information from a variety of sources and preparing data for special projects and reports.
  • Ensure that retirement plan funding requirements are satisfied and instruct trustee to transfer funds as necessary to meet plan obligations.
  • Perform other related duties as assigned.

Work Schedule : The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position is eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor.


Pay : The pay range for this position is $7,500 to $8,166 per month.

Benefits : This position is eligible for our employment benefits package including:
  • medical, dental, vision,
  • 10% retirement contributions after one year (no matching required),
  • group life insurance,
  • generous time off,
  • professional development funds,
  • discounts for mobile plans, software, and entertainment,
  • access to fitness facilities,
  • and more!

For more information about our full range of generous benefits please visit . Benefits are subject to the terms and conditions in the plan or policy documents.


Many see you as the "go to" person on your team who thrives while managing multiple projects and deadlines without losing sight of important details. You are especially talented at delivering exceptional customer service to even the grumpiest customer and enjoy developing supportive and friendly working relationships across the organization.

Required Qualifications: The following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.

Education/Training : You have a high school diploma or the equivalent. Preferably, you have a bachelor's degree from an accredited institution and/or a CEBS (Certified Employee Benefits Specialist) certification.

Experience : You have five to seven (5-7) years of retirement benefit plan experience is required. You must demonstrate experience providing exceptional customer service.

Competencies :
  • Expert knowledge of applicable retirement plans, ERISA, DOL, and relevant IRS regulations.
  • Advanced interpersonal skills with the ability to clearly explain complex information and concepts in simple terms.
  • Proficiency with Microsoft Office Suite, particularly Excel. Create and work with complex spreadsheets and formulas.
  • Reconcile complex discrepancies.
  • A demonstrated self-starter, with strong analytic, problem-solving, critical thinking and research skills.
  • Maintain strict confidentiality and ensure control of confidential files and data.
  • Communicate effectively and efficiently in English in writing and orally with diverse individuals at all levels in the consortium. Spanish language skills are a plus.
  • Establish and maintain cooperative and effective working relationships with others.
  • Read, interpret, apply, and explain rules, regulations, policies, and procedures.
  • Use computerized databases to pull data and reports.
  • Create comprehensive and complex reports and communications using proper business writing, metrics, tables, and diagrams as needed.
  • Manage multiple priorities and tasks effectively and demonstrate resiliency.
  • Engage in and promote safe work practices.
  • Seek opportunities to expand knowledge and further develop skills and abilities.
  • Demonstrate accuracy and strong attention to detail.
  • Switch quickly between tasks and demonstrate responsiveness to constituents, peers, and supervisors.
  • Demonstrate openness and responsiveness to new ideas and change.

Physical Requirements:
  • Sedentary work that primary involves sitting and standing:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
  • Active work that primary involves standing and walking:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
  • Light work that involves moving objects weighing up to 10 pounds:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never
  • Medium work that includes moving objects weighing up to 25 pounds:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
  • Medium work that includes moving objects weighing up to 40 pounds:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
  • Heavy work that includes moving objects weighing up to 50 pounds:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
  • Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
  • Operate a street legal golf cart, a company automobile, or other heavy machinery:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
  • Read or write electronic or printed materials:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
  • Communicate verbally in person, by phone or another device:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never
  • Moving body into different positions to work down low, overhead, or outward:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
  • Work involving climbing ladders, stairs, scaffolding, or similar:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
  • Work in various environments including low, high, tight, low-ventilation, or confined spaces:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
  • Work indoors in climate-controlled spaces:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
  • Work outdoors in various weather conditions:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
  • Work in a noisy environment:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Preferred Qualifications: If you have the following, it's a plus!
  • Working knowledge of Workday HCM and/or similar human resources information systems.
  • Experience working in higher education.
  • Spanish language skills


Priority Deadline : The deadline for first consideration is Friday, November 3, 2023.

Applications are only accepted through our applicant portal at .

Additional Materials : Please have the following items as a Word or PDF file ready to upload to complete your application:
  • Resume (required)
  • Cover Letter (required): Please briefly, (1) highlight your qualifications that make you the ideal candidate for this specific position, and (2) what interests you the most about this position.


This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).


This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity.

Equal Opportunity Employer:

TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.

To apply, visit

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