Director of Financial Aid

Director of Financial Aid

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania (WCU) invites applications and nominations for the position of Director of Financial Aid. Founded in 1871, WCU is a public, regional, comprehensive university and the largest of the 14 campuses of the Pennsylvania State System of Higher Education. WCU enrolls more than 17,000 students, is supported by 983 full and part-time faculty, and is organized into five colleges and two schools.

Reporting to the Associate Provost for Enrollment Management and Campus Planning, the Director of Financial Aid is responsible for the overall administration of the Financial Aid Office and university financial aid programs. The Director provides leadership for planning, managing, and evaluating personnel, programs, and budget while ensuring timely, sensitive, and accurate delivery of financial aid to students in a highly regulated environment. The Director is also responsible for submitting accurate financial aid reports as required by federal, state, and WCU agencies and supporting customer-oriented services to students and the campus community.

The ideal candidate will possess a master's degree, with five years of progressively responsible experience in financial aid administration; supervisory experience of at least two years; in-depth knowledge of federal and state financial aid administration; proven commitment to excellent student service; understanding the complexity of financial aid and an ability to communicate this complexity to a diverse range of student populations and their families and/or support systems, especially first generation populations at both the undergraduate and graduate levels.  Furthermore, an ideal candidate should have a high commitment to, and compliance with, federal, state, and campus regulatory and statutory policies, procedures, and programs; knowledge and experience managing financial aid budgets and reconciliation procedures; demonstrated sound judgment, effective problem-solving skills, creativity and innovation with the use of technology, office management and streamlining processes; excellent interpersonal, verbal and written communication skills and experience in financial aid presentations in group and individual settings; demonstrated ability to respond to audits; demonstrated ability to work in a team-based environment; flexibility to adjust priorities quickly; and experience with integrated financial aid systems including process planning and implementation. Experience with PeopleSoft is preferred. 

Applicant Review

Confidential applications and nominations will be accepted until the position is filled. For best consideration, applications and nominations should be provided by May 11, 2018.   

How to Apply

Greenwood/Asher & Associates, an executive search firm, is assisting WCU in this confidential search. Initial screening of applications will begin immediately and will continue until an appointment is made. Individuals who wish to nominate a candidate should submit a letter of nomination including contact information for the nominee. Application materials should include a letter addressing how your experiences match the position requirements, a curriculum vitae or resume and five references. Submission of materials as PDF attachments is strongly encouraged.


Confidential inquiries, nominations, and application materials should be directed to:

Jan Greenwood or Betty Turner Asher, Partners

Julie Holley, Principal

Ashley Hice, Executive Search Consultant

Greenwood/Asher & Associates, Inc.
42 Business Center Drive, Suite 206
Miramar Beach, FL 32550
Phone: 850.650.2277/ Fax: 850-650-2272


For more information about West Chester University please visit:

West Chester University of Pennsylvania values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.