Quality and User Support Analyst
- University of California, Santa Cruz
- Santa Cruz, CA 95064
Quality and User Support Analyst
Job #: 1807870
Full Time; Career
Starting Salary Range: $26.34-$35.92/hourly. Salary commensurate with qualifications and experience.
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
The Quality and User Support Analyst develops, evaluates, revises, applies and documents technical quality assurance protocols, methods and test plans to inspect and test a variety of data, processes, software and products for the UCSC Genome Browser project (genome.ucsc.edu). Ensures activities and items are in compliance with quality assurance standards and software/product design specifications to determine and approve software releases. Performs analysis and identifies trends in the inspection of Genome Browser data, processes, software and products and recommends corrective actions when necessary. Involved in developing, auditing, monitoring and enforcing the established release management processes and policies in support of cross-domain configuration integration, testing, completeness and consistency. Responds to project inquiries from Genome Browser users and collaborators, troubleshoots problems, researches queries regarding underlying biological assumptions and computational methods in the genome software and databases, communicates problems and suggested site improvements to others on project team.
Comprising diverse researchers from a variety of disciplines across academic divisions, the UC Santa Cruz Genomics Institute leads UC Santa Cruz's efforts to unlock the world's genomic data and accelerate breakthroughs in health and evolutionary biology. Our platforms, technologies, and scientists unite global communities to create and deploy data-driven, life-saving treatments and innovative environmental and conservation efforts.
The UCSC Genome Browser is an interactive web-based "microscope" that allows researchers to view genetic material at any scale - for example, all 23 chromosomes of the human genome - from a full chromosome down to an individual nucleotide. More than 130,000 biomedical researchers throughout the world use it each month for accessing data for more than 100 animal genomes. The UCSC genome bioinformatics group released the first working draft of the human genome sequence on the web and launched the UCSC Genome Browser in 2001. The Genome Browser has since become an essential resource to biomedical science.
We are hiring for multiple positions under this recruitment.
Bachelor's degree in a biological science or an equivalent combination of education and experience.
Working skills in software testing. Working understanding of the use of testing tools, including skill to perform automated QA procedures.
Working knowledge of software functions and analysis, and working skills in software lifecycle management.
Working skills in understanding and implementing data and software release cycles.
Broad knowledge in biology, gene sequence organization, and gene expression and regulation in eukaryotes.
Selected candidate will be required to pass a criminal history background check.
Position is open until filled; Initial Review Date: 04-11-2018
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site (https://jobs.ucsc.edu ) on or before the initial review date (IRD). A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center (SVC), 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodation call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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