Academic Assessment Manager

Job Title Academic Assessment Manager

Job ID 25028

Location School of Professional 


Full/Part Time Full-Time

Regular/Temporary Regular



For over 15 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering the most online bachelor’s and master’s degree options at the City University of New York, and for serving transfer students as the University system’s only undergraduate all-transfer college, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers.

The School’s growth has been remarkable, with twenty-four degrees launched since 2006. Enrollment has risen by more than 30% in the last four years to over 4,000 students in the credit-bearing programs. Thousands more are enrolled in non-degree and grant-funded workplace learning programs. In addition, the School has an active alumni network and has established the CUNY SPS Foundation, which offers multiple scholarship opportunities to current students.

CUNY SPS has consistently been named by U.S. News & World Report as one of the country’s top online institutions. This year, the School was ranked #10 in the nation on the publisher’s list of the 2022 Best Online Bachelor’s Degree Programs.

Reporting to the Assistant Dean of Institutional Effectiveness and Planning, the Assessment Manager’s responsibilities, in addition to those in the CUNY Title Overview, will include but are not limited to:

  • •    Develop assessment plans, including identifying programmatic goals, learning outcomes, activities, assessment methods, and targets, and creating curricular maps.
  • •    Research and develop assessment tools and evaluation instruments (e.g., rubrics) that include attention to assessment of diversity and inclusion practices in teaching and learning.
  • •    Develop and deploy assessment workflows, processes and schedules.
  • •    Guide academic programs through assessment plan implementation, including conducting learning outcomes assessment, analyzing results and making recommendations for improvement.
  • •    Provide support and professional development to programs to build capacity in all areas of academic assessment and that fosters a culture of continuous improvement in a collaborative manner.
  • •    Create and implement a formal Periodic Program Review process for academic programs. Generate reports of assessment activities for school leadership.
  • •    Facilitate a school-wide assessment group; participate in CUNY-wide assessment initiatives, conferences and working groups.
  • •    Build and/or maintain an accessible site to document the assessment efforts of the school. Maintain an evidence repository for accreditation efforts, and assist with coordination of regional (Middle States) and programmatic accreditation and compliance processes.






Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.

Until further notice, this is a hybrid position, eligible to work remotely and work in the office.




Bachelor's degree and six years' related experience required.


The preferred candidate will have:


Demonstrated extensive knowledge of and experience with assessment of academic programs, including developing program goals, student learning outcomes, and curricular maps.

Proven knowledge of direct and indirect learning outcomes assessment methodologies. Demonstrated ability to use assessment results to support data-informed improvements of academic programs.

Demonstrated proficiency analyzing qualitative and quantitative data.

Demonstrated ability to educate faculty on effective, innovative, student-centered academic assessment that emphasizes educational equity.

Experience supporting higher education accreditation processes.

Strong organizational skills, including time management, project planning and management, and maintaining detailed and accurate files and records.

Advanced skills in Microsoft software, particularly Word, Excel and Teams. Experience using reporting, assessment and evaluation software.

Excellent communication skills, and, strong interpersonal skills.

Culturally sensitive and caring with a deep understanding of an inclusive and diverse school community and a commitment to values of diversity, equity and inclusion.




Manages College activities related to assessment planning to achieve excellence in student learning outcomes through systemic course and program assessment.


  • -    Advises department personnel in developing assessable course and program goals, learning outcomes, and assessment measures


  • -    Designs, conducts, and reports on assessment activities


  • -    Analyzes and reports on activities, results, and recommendations, and plans future goals and targets; coordinates reporting with College management and external organizations


  • -    Collaborates with faculty on issues related to assessment for teaching and learning initiatives, including grant proposals and reports


  • -    Performs related duties as assigned.



Job Title Name: Academic Assessment Manager




Higher Education Associate








Salary commensurate with education and experience up to $105,676.


CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well- being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.





Visit CUNY.JOBS and search for this vacancy using Job ID # 25028 or Title. From our job posting system, select "Apply Now”, create or log in to a user account, and provide the requested information.

  • •    Applicants must attach a resume and cover letter.




October 12, 2022





CUNY Job Posting: Managerial/Professional