Admission Concierge

As an admission concierge, you will be the first point of contact at SCAD Atlanta and will provide information to visitors on university hours, directional assistance, points of contact, and more. You will assist with Live Agent shifts, monitor the main SCAD Atlanta email account, and forward messages to the appropriate staff or department. You will greet and redirect visitors who arrive for SCAD FASH Museum of Fashion + Film, receive deliveries for the university, and participate in various special and recruitment-related events (e.g., SCAD Day, text campaigns, etc.). Among other duties, you will also ensure the work area is maintained with the highest standards of safety, cleanliness, and appearance.

The successful candidate is an exceptional written and verbal communicator with equally superb interpersonal skills.

Minimum Qualifications:
  • High school diploma or general education degree (GED)
  • Proficiency with Microsoft Office and Outlook software
  • Essential computer skills necessary for administrative support
  • Professional experience in a customer service role

Preferred Qualifications:
  • Bachelor’s degree in a related discipline

Work Hours:The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA Tag:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.