Senior Director, Wharton Facilities & Operations

Senior Director, Wharton Facilities & Operations

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Senior Director, Wharton Facilities & Operations

Job Profile Title
Director D

Job Description Summary
The Senior Director of Wharton Facilities and Operations is responsible for capital projects and planning, space planning, scheduling, facilities repair and maintenance as well as security and housekeeping for the Wharton complex including its seven academic buildings on Penn's campus and the Penn Wharton Venture lab. The Senior Director is also responsible for managing significant leased assets in Philadelphia with additional major leased facilities in San Francisco and Beijing, China. Tasked with leading a team of direct and indirect reports plus third party vendors and and their employees, this role manages complex and varied relationships and partnerships. The role is also responsible for multiple budgets, including an ~ $8 million dollar Operations & Maintenance budget, as well as a Capital budget, which can vary greatly dependent upon the school and university's strategic plans.

The Senior Director leads our Facilities manager, overseeing building managers, housekeeping and security personnel to ensure the facilities are secured and maintained in excellent condition. The Operations team, under the leadership of the Senior Director, is also responsible for Mail, Customer Service and maintaining the central phone line for the school.

The Senior Director leads a Scheduling and Events team that collaborates with the Senior Vice Dean for Teaching and Learning and the CFO/COO to ensure that the school's scheduling for academic and special events are prioritized appropriately, as well as managed efficiently and effectively.

In collaboration with key stakeholders at the school and university, the Senior Director works to negotiate contracts with vendors for Wharton's cafes, large catering contracts with vendors in San Francisco and Beijing, as well as the operator for the Steinberg Conference Center and other similar initiatives.

The Senior director is responsible for capital and space planning at Wharton, including navigating successful collaborations with and for various stakeholder groups. This role will work in collaboration with the school's senior leadership in setting the strategic vision for and execution of space creation, reinvention and utilization at Wharton.

Job Description


  • Bachelor's degree and 5-7 years of experience or equivalent combination of education and experience required. 7-10 years of management, business and/or academic experience preferred.
  • Experience leading facilities, maintenance and capital projects required.
  • Demonstrated project management and organization skills with the ability to think high-level and execute on the details. Proven ability to exercise good judgment, take initiative, and make independent decisions. Strong planning and organizational capabilities along with problem solving skills are required.
  • Strong management & leadership skills required. Experience in building and maintaining relationships with stakeholders, leading teams, and developing organization-wide strategies.
  • Ability to work with and communicate effectively at all levels within the organization from senior management to technicians.
  • Ability to move multiple projects forward at the same time while remaining on point with the school's mission
  • Demonstrated ability to work independently and resolve issues/emergencies.
  • Available during non-traditional work hours including evenings/nights and weekends. Willing to travel.

    Job Location - City, State
    Philadelphia, Pennsylvania

    Department / School
    Wharton School

    Pay Range
    $90,860.00 - $142,844.66
    Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

    Affirmative Action Statement
    Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

    Special Requirements
    Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

    University Benefits
    • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
    • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
    • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
    • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
    • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
    • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
    • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
    • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
    • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
    • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
    • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
    • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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