Associate Director, Disability Services

Associate Director, Disability Services

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Associate Director, Disability Services

Job Profile Title
Associate Director C

Job Description Summary
The Associate Director of Disability Services advocates for the inclusion of students with disabilities and assists the university in maintaining compliance with federal disability statutes and university policies. The Associate Director meets with students and reviews medical documentation to determine reasonable accommodations and support services, advises students, provides case management services, and makes referrals to other resources. The position has a broad knowledge of different types of disabilities and medical conditions, accessibility standards and practices, and academic accommodations and adjustments, and serves as a resource on disability inclusion and accessibility to the university community.

As part of the Disability Services team, the Associate Director participates in a variety of staff activities: 1) review periodically to update policies and procedures in accordance with changing standards and best practices; 2) participate in programming and outreach events on behalf of the department; 3) serve on interdepartmental working groups and initiatives; and, 4) perform other duties as assigned.

Job Description


The Associate Director plays a critical role in advocating for accessibility through interaction with students, faculty, staff, and colleagues in the Weingarten Center. Responsibilities include the review of documentation and determination of reasonable accommodations and auxiliary services. The Associate Director works individually with students to provide support and guidance and refers students to other resources as needed. This position plays a role in educating the university community about disability and accessibility, through dialogue with University faculty and staff and through presentations and outreach events. In collaboration with the Director, this position develops policies and procedures, assists with the administrative management and day-to-day activities, and conducts ongoing assessment and evaluation of disability programs and services. Duties will include:
  • Review and evaluate medical documentation and determine eligibility for the provision of reasonable accommodations and auxiliary services for students with disabilities.
  • Provide ongoing support to students with disabilities through individual appointments.
  • Maintain accurate, confidential student records through the office's database.
  • Collaborate with housing, dining, and transportation to ensure that barriers are eliminated to ensure inclusion and accessibility for students.
  • Represent Disability Services and the Weingarten Center through presentations and outreach events.


Master's Degree in Psychology, Rehabilitation, Education or related field with emphasis on assessment and the provision of disability services, plus 3-5 years of related experience, or equivalent combination of education and experience. Knowledge in the areas of post-secondary disability accommodations and auxiliary services; experience in providing disability services to college students, including professional experience reviewing psycho-educational documentation; knowledge of the learning context of highly selective post-secondary institutions strongly preferred. Excellent organization, written, verbal and electronic communication skills; cultural competency and commitment to diversity, equity and inclusion.

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Targeted Pay Range:

$62-65K commensurate with education and experience.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Student Services

Pay Range
$51,824.00 - $78,096.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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