Executive Director - Financial Aid
- Mott Community College
- Flint, Michigan, United States, 48503
Who we are:
Mott Community College is student-centered and mission-driven to ensure that all our students thrive and reach their fullest potential. As an institution, we are action-oriented and intentional in dismantling every systemic barrier that prevents the excellence of students from underrepresented communities.
As Mott Community College deepens its commitment to equity, it is of the highest priority that we focus our hiring process to seek individuals with the expertise to lead our institution in serving students from underrepresented communities. This is an opportunity for the college community to continue to act upon our values but more importantly for the empowering of our students' self-efficacy, for cultivating a sense of belonging, and for the diversity of our entire student body being reflected in a position of power in the classroom.
This position will direct financial aid strategies that are consistent with the student success objectives of the College, within the framework of federal and state laws and regulations.
The critical responsibilities of this role include ensuring:
- The College is in compliance with all federal and state laws and regulations, as well as policies and procedures, covering financial aid.
- There is continuous development and implementation of plans and activities that result in long term benefit to the college and students and that policies, procedures and processes are clear, consistent and easily accessible for assigned areas of responsibility.
- Students have access and appropriate sources of financial aid thereby enabling the College to reach its enrollment goals.
- Customer service is fostered in an atmosphere of respect for all students and members of the college community.
- As a member of the Student Success Team, all actions are supportive of enrollment management and retention goals.
For more detailed position information, please go to www.mott.jobs.
- Bachelor's degree with a major in business, finance, public administration, student personnel services or a related degree from an accredited institution of higher education.
- Five (5) or more years of progressively responsible experience, including three (3) or more years in a supervisory role, in a student-centered, service-oriented financial aid office.
- Proven knowledge of Title IV federal financial aid regulations (includes needs analysis), state financial aid regulations and programs.
- Experience with enterprise-wide information systems database.
- Ability to incorporate financial aid leveraging and other strategies to impact the overall enrollment management and student success goals of the College.
- Student outreach experience and the ability to communicate with a diverse group of students and parents and other internal and external constituents regarding financial aid, and possess a demonstrated ability to establish and maintain effective working relationships across departments and with all constituent groups.
- Computer proficiency in Microsoft Word, Excel and the Internet.
- Demonstrated ability to create and manage spreadsheets and databases, and to utilize data to make informed decisions.
- Demonstrated evidence of strong leadership and management skills.
- Strong organizational skills, detail oriented and customer service focus.
- Excellent communication skills (oral and written) in all media (e.g., phone, face-to-face, email, text and live chat) required to effectively interact with students, the general public, and the College community.
- Knowledge of FERPA, Student Right to Know, Patriot Act, Solomon Amendment and other legislation related to student records.
- Ability to perform in a fast paced environment and to motivate others in team environment.
- Knowledge of and experience using the Federal Financial Aid electronic processing programs.
More about the area
Located in southeast Michigan, the serene main campus is on the former grounds of the Charles Stewart Mott Estate and within the beautiful and thriving College/Cultural district. In addition to Cultural District offerings, the central location in a major transportation network make Ann Arbor, Detroit, Chicago and Toronto easily accessible. Those who enjoy boating and the outdoors have the great lakes, inlands lakes, rivers and streams and state and national forests either at their doorstep or within a short drive. A wide variety of affordable housing is available in both new and established neighborhoods and communities.