Associate Director of Student Information, Assistant Registrar - Penn Dental Medicine, Academic Affa

Associate Director of Student Information, Assistant Registrar - Penn Dental Medicine, Academic Affairs

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Associate Director of Student Information, Assistant Registrar - Penn Dental Medicine, Academic Affairs

Job Profile Title
Associate Director B

Job Description Summary
At Penn Dental Medicine, our students are among the nation's best, and they are matched in quality by the high level of instruction and research among our faculty. Our research encompasses all the basic and clinical sciences, and Penn's emphasis on interdisciplinary scholarship and translational research encourages collaborations across disciplines. Our clinical care brings the latest techniques and technologies to patients within our teaching clinics and faculty practice. As stewards of the neighborhood in which we reside, Penn Dental Medicine participates in a diversity of community outreach programs, serving area residents while teaching our students to practice with compassion, responsibility and integrity.
Penn Dental Medicine's Office of Academic Affairs oversees and supports curriculum initiatives, student learning and experiences, program initiatives and implements policies and procedures as determined by standards of accreditation. The team is actively recruiting for an Associate Director of Student Information - Assistant Registrar

Job Description

Reporting to the Director of Program Administration, the position utilizes advanced learning and administrative management systems to further advance the School's innovation efforts. The successful candidate will be primarily responsible for the planning and scheduling of all course lectures, clinical rotations and seminars. This individual will also play an integral role in tracking overall student performances and aggregating student portfolios and providing feedback with supporting data to ensure students' academic progress and that all required benchmarks are being met.

  • 30% - Plan and schedule all course lectures, clinic and laboratory sessions, clinic rotations, seminars and elective course offerings in Excel, the PDM Scheduling Manager and/or axiUm.
  • 30% - Oversee and lead all quantitative and qualitative assessment efforts, data collection and reporting from across all PDM departments, for student performance metrics and portfolio generation. Track data and generate monthly, end-of-semester and end-of-year performance reports for all students, and for faculty and other key stakeholders, including the Office of Clinical Affairs, to review on a regular basis. Create data visualizations that transform complex information into storylines for decision-making. Serve as a departmental expert on fields and records in various students' databases and the tools used to generate reports, lists, data extracts, etc. Educate and train office staff surrounding data tracking responsibilities and procedures. Develop and maintain training materials and/or quick reference guides for team members, including documentation of policies and workflow protocols.
  • 20% - Provide support for educational technology platforms including Scheduling Manager, axiUm, Selectives Database, ExamSoft, Canvas and Panopto.
  • 10% - Provide secondary support for the Penn Dental Medicine Registrar and serve as an OAA liaison with the Office of the University Registrar and other campus partners.
  • 5% - Co-administer Selective education program, PDM's elective education program and the course/clinic and faculty evaluation system.
  • 5% - Perform additional duties as assigned.

  • STRONG ORAL & WRITTEN COMMUNICATION AND INTERPERSONAL SKILLS, displaying the ability to connect and build relationships with team members/peers, faculty, senior educational leaders, external departments and students
  • DETAIL-ORIENTED AND TIME MANAGEMENT in effectively managing multiple projects with competing deadlines and producing high quality work
  • POSITIVE ENERGY AND ENTHUSIASM, with a strong commitment to exceeding expectations and a high-level of initiative
  • TEAM PLAYER a strong desire to be an active, long-term participant in the growth and success of the department as well as the flexibility and confidence to work independently
  • COMMITMENT TO LEARNING, interest and enthusiasm in continuous professional development
  • ABILITY TO ADAPT AND LEARN/PERFORM QUICKLY, make an immediate, sustainable impact, and provide value-added service to students and team
  • PROBLEM-SOLVING, agility in identifying, comprehending and mitigating/resolving issues/concerns; talent in providing results driven solutions both short- and long-term
  • INTEGRITY AND DISCRETION in working with confidential and sensitive information


A Bachelor's Degree is required and 3 to 5 years of experience or equivalent combination of education and experience, including familiarity with graduate/professional education.

Ideal candidate should have extraordinary interpersonal skills and be willing and able to administer University and departmental regulations consistently and fairly while being flexible enough to resolve unusual situations and problems.

Excellent organizational and communication skills (written and verbal) required as well as ability to prioritize multiple tasks and meet deadlines.

Must be capable of handling confidential/sensitive matters with tact and discretion.

Must have experience with full Microsoft Office and Adobe suite and be willing and able to master ever-evolving communications and information-management software.

Experience working with data entry, analysis and management is required.

Candidates with demonstrated experience in more than one educational technology and administrative platform, including Smartsheets, ExamSoft, axiUm, Canvas, Qualtrics, Panopto, BlueJeans and/or Ellucian/Banner preferred.

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
School of Dental Medicine

Pay Range
$43,919.00 - $66,183.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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