Executive Director, Parent Outreach and Development (Hybrid Eligible)

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Executive Director, Parent Outreach and Development (Hybrid Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Executive Director, Parent Outreach and Development (Hybrid Eligible)

Job Profile Title
Director D

Job Description Summary
The Office of Parent Outreach and Development (Penn Parents) is the central resource for connecting undergraduate parents and families to the University. Through events, communications, volunteer opportunities and The Parents Fund, the Penn Parents team is committed to building relationships and creating avenues for parents to feel informed and connected and to be uniquely involved in the life of the University.

Reporting to the Associate Vice President for Undergraduate and Individual Giving, the Executive Director of Parent Outreach and Development is responsible for increasing parent giving through the strategic development and leadership of a comprehensive program for all parents of undergraduate students, as well as parents of alumni. The Parent Outreach and Development Program seeks to maximize philanthropic support from parents across the spectrum of giving levels, working with colleagues in those units to develop strategies to solicit maximum giving. This effort will focus both on those with major gifts capacity and on potential donors targeted by a direct marketing/participation program. The Executive Director travels to cultivate individuals, support other fundraisers and present to groups.

This senior level position represents the University to all undergraduate parents, both on campus and around the world. Through a broad range of communications, marketing, and events, this office provides a high level of service to Penn's most engaged parents. The Executive Director is the liaison between senior university administration and communications offices including all-constituent, parent-specific, and DAR communications. The Executive Director creates and leads numerous, annual programs and activities including campus functions, regional events, and virtual learning sessions for parents.

Job Description

Targeted Pay Range: $90,000-$167,000

This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and job profile.

Specific Responsibilities
  • Develop, implement, and assess a comprehensive outreach and strategic communications program for parents on behalf of the University. This strategy will include publications, social media, events, and other communications vehicles, and will support clearly articulated goals related to parent information, parent understanding of Penn, and parent giving. This individual will be responsible for working closely and frequently with colleagues within DAR, the President's Office, the Provost's Office, Offices of the Executive Vice President, Public Safety, University Life, and others throughout the University.
  • Manage and lead a staff to achieve optimum results by:
    • Communicating financial and key performance indicators and results to direct reports
    • Establishing priorities and goals for each staff member
    • Managing staffing needs and identifying areas for organizational development, updates or changes
    • Guiding the talent identification and professional development needs, processes, and outcomes within the department in line with the University's diversity and inclusion priorities
    • Setting clear performance expectations and hold staff accountable for outcomes through frequent feedback and coaching
    • Ensuring open communications among staff, engaging in team building efforts and regular staff meetings that embrace and support the group's diversity
    • Inspiring and motivating staff to think creatively about long-term program growth and achieve optimum results
  • Work in close collaboration with the Executive Director of Principal Gifts, the Senior Executive Director of Major Gifts, members of the International Development team, and other colleagues to plan and implement cultivation, solicitation, and stewardship strategies. Develop solicitation strategies with prospect managers who work with parents and ensure that they are knowledgeable about parent issues and opportunities for involvement. Cultivate, solicit, and steward a portfolio of 40-50 leadership Parent Program prospects.
  • Oversee the Penn Parents Council, including recruiting members, identifying committee roles, leading Council meetings, setting goals, and assessing volunteer engagement and performance. Direct broader parent volunteer efforts, such as welcome calls to new families and participation in new student/family orientation.
  • Manage a comprehensive communications plan that is implemented in tandem with university-wide communications offices. Work closely with colleagues in DARMAX to develop parent-specific communication language. Identify the need for and establish feedback loops to ensure University leadership is informed about parent concerns and sentiments. This includes maintaining open communication with colleagues in DAR, the President's Office, the Provost's Office, Offices of the Executive Vice President, Public Safety, University Life, and others throughout the University.
  • Maintain extensive and thorough knowledge of the University offices that are involved with administering the undergraduate experience. This includes, but is not limited to, the following departments: Office of the Provost, Student Registration and Financial Services, Wellness, Public Safety, College Houses, Dining, Office of Fraternity and Sorority Life, Athletics and Recreation, Career Services, Weingarten Learning Resources Center, Greenfield Intercultural Center, Penn First Plus, Wharton, Engineering School, School of Arts and Sciences, Nursing School, Penn Global, International Student and Scholar Support, Penn Libraries, Office of Student Activities, Netter Center, Civic House, Student Health Service, Counseling and Psychological Services, and other departments under the Vice Provost for University Life.

**Please provide a resume and cover letter in order to be considered for this role. Please upload all documents in the "Resume/CV" section of the application prior to submitting.**

  • Bachelor's degree and 10 years of progressively responsible experience in development, alumni relations, parent relations, university life, student life, marketing and communications or other related fields or equivalent combination of education and experience required. Master's degree preferred.
  • Demonstrated, senior management experience in strategic planning, project implementation, and organizational development.
  • Demonstrated ability to work independently and as a team leader to manage multiple priorities simultaneously, including projects with complex and long-term scope.
  • Knowledge of and demonstrated success in strategic leadership and evaluation of a complex fundraising plan, principles, concepts, and techniques.
  • Understanding of higher education and experience working with a parent population is preferred. Experience in individual giving, including identify, qualifying, cultivating soliciting and stewarding individual donors. Must have demonstrated success in working with volunteers.
  • Ability to inspire and lead team to envision and implement vision for strategic program growth. Prior supervisory experience required
  • Capacity to work collaboratively and effectively with senior management, staff, colleagues, senior administrators and faculty. Ability to cultivate relationships and build partnerships institutionally
  • Exceptional interpersonal and communications skills, both oral and written.
  • Must be willing to travel and work evenings, as needed, valid driver's license required.

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
Development and Alumni Relations

Pay Range
$90,860.00 - $142,844.66

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/FMC-Tower-Development/Executive-Director--Parent-Outreach-and-Development--Hybrid-Eligible-_JR00054835

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