FINANCIAL AID ADVISOR

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FINANCIAL AID ADVISOR

University of Wisconsin - Milwaukee


Position Number: 02310973 02310974

Introduction (Description of School/College/Dept/Program)
Founded over 60 years ago based on the belief that Milwaukee would need a great public university to become a great city, UWM has a dual research and access mission aimed at serving the diverse needs of Wisconsin's largest metropolitan area by furthering opportunities at all levels for students who may be financially or educationally disadvantaged.

Designated an R1 research institution, UWM educates more than 24,000 students and is an engine for innovation in southeastern Wisconsin. More than one-third of its students are the first in their families to attend college, and 30 percent are students of color. It is the largest educator of veterans in Wisconsin, with more than 1,000 enrolled each year under the federal G.I. Bill. The Princeton Review named UWM a 2021 Best Midwestern university based on overall academic excellence and student reviews. UWM is committed to the full inclusion of LGBTQ+ campus constituents-in 2020, Campus Pride Index named UWM as one of the Best of the Best Top 40 LGBTQ-friendly postsecondary institutions in the United States.

Its 14 schools and colleges include Wisconsin's only schools of architecture, freshwater sciences, and public health. As one of the nation's top research universities, UWM partners with leading companies in Wisconsin and beyond to advance knowledge, bring new discoveries to market and prepare students for work in a global economy. Nearly 80 percent of our almost 200,000 alumni live and work in Wisconsin, further contributing to the state's health, vibrancy, and economic growth, particularly with the largest employers including six of Wisconsin's eight Fortune 500 companies whose headquarters are in Milwaukee. Situated in the most diverse region and the economic center of the State of Wisconsin, UW-Milwaukee's guiding values and strategic priorities related to diversity strives to increase the talent pipeline through a commitment to teaching, learning and employment.

UWM's guiding values include:
• Inclusive and Innovative Culture: Foster a culture that embraces innovation, creativity, and diverse perspectives within an inclusive environment for all faculty, staff, and students.
• Community Engagement: Deepen our positive impact in the city and region through community and business partnerships
• Successful Students: Graduate highly educated individuals at all degree levels, from undergraduate to doctoral.

Job Summary
In accordance with the Chancellor's strategic 2030 Plan to ensure UWM is a radically welcoming university, the newly created Student Financial Service Center (SFSC) aims to provide important and timely information regarding both Financial Aid and Student Accounts to Panther students and families as well as campus and community partners. The SFSC Advisor serves as a guide to all constituents who find themselves navigating any stage of financing a quality higher education at UWM by providing efficient and friendly direct customer service, presentations and outreach opportunities, and publication and communication development.

Job Summary:
The University of Wisconsin-Milwaukee (UWM) invites and applications for the position of Financial Aid Advisor in the Student Financial Service Center. There are multiple positions, with anticipated start dates between July 5 and September 1, 2022.

This position assists in the planning and direction of financial aid processes and billing questions to students and parents. Student Financial Service Center Staff will work to create a space where students can come to find answers to all their financial questions.

Minimum Qualifications
Minimum Qualifications:
  • Associate Degree or commensurate experience
  • Experience providing customer service


Preferred Qualifications
Preferred Qualifications:
  • Bachelor's Degree or higher
  • Experience in Financial Aid or other Student Account-related offices
  • Demonstrated ability to prioritize and execute multiple duties
  • Experience with PeopleSoft student information management systems
  • Knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Teams
  • Bilingual in Spanish


Application Instructions
Interested applicants are required to apply online and provide a cover letter addressing your education/experience as they apply to all minimum and preferred qualifications, a resume, and a document listing the names and contact information for three professional references. UWM will not consider paper, emailed or faxed applications.

In instances where the Search and Screen Committee is unable to ascertain from a candidate's application materials whether he/she/they meet any of the qualifications, he/she/they will be evaluated as not meeting such qualifications.
All application materials will be further evaluated as evidence of excellent written communication skills. Candidate(s) selected for hire will be required to submit official college transcripts.

This position is in Salary Grade 17, with an anticipated pay range of $42k - $52k. Salary will be determined by the finalist's experience, education, training, internal/external pay equity, and other factors. This position also includes a generous benefits package including retirement, paid holidays and vacation days.

This is a continuous recruitment, with an initial review of applications on 6/20/2022. Any applications received after 6/19/2022 may not be reviewed.

Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message "Your application has been submitted" is displayed and you receive a confirmation number.

Legal NoticesAA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/ , or call UWM's Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Title and Total Compensation Project

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/

To apply, please visit: https://jobs.uwm.edu/postings/34590

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