Facilities Area Manager

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Facilities Area Manager

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Facilities Area Manager

Job Profile Title
Manager, Facilities

Job Description Summary
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Job Description

Reporting to a Director for Facilities Services (FRES), serve as liaison between FRES and the University community for facilities related issues. Maintain and develop strong customer relations while managing multiple priorities and developing acceptable service levels. Maintain customer/vendor contact within designated area; including but not limited to, preparing and maintaining an in-depth understanding of building level expense/purchase detail; preparing statement of work for facility maintenance, service, and minor repair projects; providing high level cost estimates for projects; manage Operations and Maintenance (O&M) contracted services; and working with customer to develop/manage their current and long term needs. Develop and update, as needed a three-year business plan. Represent customer and participate in internal prioritization and scheduling of service provision. Consult with housekeeping and trade managers to ensure established service levels are being met and that all work is conducted as safely as possible. Establish and maintain, with customer, on-going capital and facility renewal projects list. Work with customer to assure smooth turnover of newly renovated or constructed space; participate in construction meetings. Code and pass along for approval all vendor requests for payment. Maintain fiscal responsibility within established guidelines, and report on variances to budget. Develop general reporting mechanism for customer. Work collaboratively with numerous internal and external parties to identify and implement actions to achieve the energy and carbon footprint reduction and overall sustainability goals as specified by the Climate and Sustainability Action Plan.

RESPONSIBILITIES/DUTIES

Oversee operations/maintenance, service, and minor repair projects by preparing statements of work, cost estimates, and managing contracted workload and/or by coordinating with other O&M supervisors.

Communicate financial report data (variance reports) to business customers and internal units, as directed/requested. Maintain annual budget and provide detailed reports.

Facilitate communications with customer and between various levels of service providers, both internal and external as it pertains to Facilities Operations and Maintenance. Meet with all customer designees at least monthly to discuss issues surrounding operations/ maintenance and housekeeping.

Work with Design and Construction with respect to renovations and construction within schools and centers especially in the turn over process to Facilities Operations and Maintenance.

Work cooperatively with peers and subordinates within Facilities Services to assure goals and objectives of facilities operations are met during daily operations and in emergency situations.

Support FRES Safety initiatives including resolution of identified risks/hazards, as well as, identifying same.

Support the Climate and Sustainability Action Plan by collaborating with internal and external parties and implementing actions.

Other duties and responsibilities as assigned.

QUALIFICATIONS :

Bachelor's Degree in Engineering and 5 to 7 years of related experience preferably in an academic or similarly complex environment or an equivalent combination of education and experience. Demonstrated excellent interpersonal, written/verbal communication, and organizational skills. Strong financial and analytical skills. Proven record of strong customer service skills. Knowledge of basic computer software (Microsoft Office). Demonstrated ability to exhibit good judgment and be able to manage multiple priorities in a fast-paced, diverse environment. Knowledge of building systems and risk-based preventative maintenance systems desired. Familiarity and experience in unionized labor environment desirable. Proven knowledge of OSHA, Building Codes, Project Management, Contracting and Project Estimating. This position will require the individual to be on-call 24/7 .

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Facilities and Real Estate Services

Pay Range
$74,476.00 - $117,086.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.



To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Left-Bank-Facilites--Real-Estate-Services/Facilities-Area-Manager_JR00053050-1

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