IT Technical Director, Wharton Computing

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IT Technical Director, Wharton Computing

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
IT Technical Director, Wharton Computing

Job Profile Title
Information Technology Technical Director

Job Description Summary
The Wharton IDEA Team seeks a IT Technical Director to support the Audio Visual demands of Wharton Classrooms, Group Study Rooms, Conference Rooms and Special Event locations in Philadelphia, San Francisco and Beijing campus' across the Wharton School portfolio. Reporting to the Senior IT Director of the IDEA team, the IT Technical Director will be responsible for the development and execution of a multi-million dollar tech fund to support the desgn, development, construction, and support of all public locations utilizing technology at Wharton.

Job Description

Summary of Duties
  • Team Management: To manage all personnel and oversee operations within the Systems Team.
  • High-Level Technical Innovation: To engage with high-level projects for the school with a focus on evolving technology for all relevant spaces. Creating and improving end-user experiences while being heavily involved in research and design.
  • Global Standardization Strategies: Working with team leaders at HQ and satellite campuses to maintain and standardize technology, Wharton system branding, and the end-user experience. Gathering faculty and end-user feedback to keep up with their technological needs.
  • Community Outreach Planning: Work closely with the Senior IT Project Leader to create a platform that assists internal groups in navigating and procuring System Team services. A goal is to use this platform as a tool to further engage the Systems Team with the Penn community by sharing knowledge and experiences regarding Wharton's AV technology.
  • Vendor Relations: Work with the Senior IT project leader to maintain existing vendor relationships and create new vendor relationships involving AV system design and deployment.
  • Vendor Contract Management: Oversee vendor SLA contracts to ensure they align with Wharton's needs and policies regarding the upkeep and reactive/proactive services of our systems.

  • Bachelor's degree and at least 8 years of progressively responsible experience in AV industry and +1M budgeting responsibility.
  • Thorough understanding of AV design concepts and principles, college-level pedagogy (including active learning principles, collaborative learning, and case-based learning), Classroom Operations, and construction project familiarity.
  • Thorough understanding of physical Asset Management, 5-year forecasting, and operating budget management at a departmental level.
  • Experience evaluating, recommending, and supporting instructional technologies.
  • Demonstrated experience forming collaborative and constructive relationships with faculty and staff.
  • Track record of successfully leading large-scale AV technology projects.
  • Ability to participate in the team's on-call evening and weekend support as needed.
  • Preferred qualifications: AV management and AV project management at a College, University, or other Educational Technology setting.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Wharton School

Pay Range
$90,860.00 - $179,280.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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