Associate Director, Integration and Community Engagement

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Associate Director, Integration and Community Engagement

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Associate Director, Integration and Community Engagement

Job Profile Title
Associate Director B

Job Description Summary
This position oversees the overall international student and scholar integration strategic agenda for International Student and Scholar Services and is a key position within ISSS focusing on creating a welcoming and inclusive community for international students and scholars at the University of Pennsylvania in order to support their successful integration. Works across the University with Schools, VPUL and other units to ensure coherence and best practices in support of international students and scholars. Supports all international students, scholars specifically regarding integration programs, campus inclusion, as well as heightening awareness, understanding, and service delivery to meet the unique needs of all international students. Enhances the student-learning environment through programs and services that internationalize the campus experience.

Job Description

● Lead the codification of international student integration in partnership with Penn stakeholders such as schools and centers (2%)

● Lead educational programs to enhance positive international student engagement; to develop faculty and staff sensitivity to cultural differences and international student needs, and to assist in the understanding of and adjustment to a host country's educational system and culture; (2%)

● Lead the development, coordination of programs and services for international students and scholars to create a welcoming and supportive campus where international students can thrive and be successful academically and personally (2%)

● Lead the the delivery of special orientation programs to enhance knowledge and understanding of the institution, the host country's educational system, and the culture of the host country in general, as well as programs to address issues related to re-entry to the student's home country (2%)

● Lead the Integration and Community Engagement team in ISSS in developing strategic plans to enhance the Penn international student and scholar experience; (30%)

● Lead the advocacy within the institution for the needs of international students. (2%)

● Supervise the Program Coordinator and Marketing and Outreach Coordinator to ensure a robust execution and delivery of integration programs; (20%)

● Serve a primary role in advancing the international student integration strategic initiative of Penn Global and the International Student and Scholar Services; (2%)

● Coordinates outreach efforts to expand the integration and engagement initiatives, including targeted marketing, partnership with campus partners (2%)

● Conduct significant outreach to Penn schools, departments, centers, student organizations, and all Penn students to identify needs of international students and support the successful delivery of integration programs; (2%)

● Liaise with and provide referrals to students on matters relating to academic, social, and cultural adjustment; (2%)

● Advise campus partners on international student perspectives to enhance programming; (2%)

● Establish and maintain liaison with relationships with key personnel at international high schools, community colleges, agencies, sponsoring organizations, ESL centers, other community colleges, four-year colleges, professional organizations and other entities that work directly with populations of international students, to enhance retention and share information about procedures. (2%)

● Spearhead the administration, implementation and ensure the success of Penn Forerunner Program, Penn Intercultural Leadership Program, Penn Forerunner Program, Penn World Scholars. (30%)

● Launch the Global Penn Student (GPS) Navigators (6%)

● Play a central role in student feedback initiatives in partnership with student groups (ISTAR, ISAB, AIS, GAPSA) (10%)

● Coordinate the Building International Student Integration Group (BISIG), a cross -School initiative to increase awareness of international student related challenges, forge partnerships and ensure a wide range of international student integration programs (10%)

● Develop innovative programs to assist international students in meeting academic, personal, professional and career goals(2%)

*Perform other duties as assigned

Required Qualifications:

● Bachelor's degree or an equivalent combination of education and experience. Master's preferred.

● At least 1-3 years of experience leading and managing a team.

● 2-3 years working in international related programs and advising student organization in an education setting, preferably higher education institutions.

● Extensive experience with programming and promoting evens for university populations.

● An understanding of international student needs and of international student integration, and the ability to put this knowledge into practice.

● Demonstrated ability to work with international and culturally diverse populations.

● Ability to multitask and adapt to changing demands and priorities.

● Strong organizational, analytical, problem-solving, and decision-making skills.

● Proficiency with word processing, spreadsheet, and presentation applications, such as Word, PowerPoint, and Excel.

● Strong interpersonal and cross-cultural communication skills and ability to communicate effectively across cultures, both individually and in group settings.

● Requires experience providing services to a diverse student/international student constituency at the post secondary level and a solid understanding of needs of international students, specifically regarding integration programs, campus inclusion, as well as heightening awareness, understanding, and service delivery to meet the unique needs of all international students. Enhances the student-learning environment through programs and services that internationalize the campus experience.

● Must be sensitive to different cultures and have a strong commitment to broadly defined diversity.

● The ability to work both independently and collaborate with a team is essential as are excellent oral and written communication skills.

● This position requires flexible work hours including evenings, weekends, and some holidays.

Desired Qualifications:

● Experience managing programs for international students and scholars

● Knowledge of the University of Pennsylvania environment

● Overseas experience (living, studying, working) for an extended period

● Must meet federal regulations required to serve as a Designated School Official(DSO).

● Knowledge of Federal regulations related to student immigration is important.Certain requirements are subject to possible modification to accommodate individuals with disabilities

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Budgeted Pay Range:

$70,000 to $74,000 - commensurate with education and experience.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Penn Global

Pay Range
$42,953.00 - $65,861.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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