Assistant Director / Associate Director, Office of Undergraduate Admissions

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Assistant Director / Associate Director, Office of Undergraduate Admissions

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Assistant Director / Associate Director, Office of Undergraduate Admissions

Job Profile Title
Admissions Officer A

Job Description Summary
The Assistant/Associate Director will be an experienced admissions professional within the Admissions Core, responsible for:
  • Recruiting, evaluating, selecting, and yielding first-year and transfer candidates to Penn's four undergraduate schools: the College of Arts & Sciences, the School of Engineering and Applied Science, Penn Nursing, and the Wharton School.
  • Managing a geographic territory, including building relationships with school educators and administrators and to attract appropriate applicants from the region and engaging with students and families.
  • Serving as a featured public speaker in a range of forums, both virtual and in-person, with prospective students, parents, secondary school counselors, community-based organizations, and Penn alumni.
  • Supporting the Admissions Visitor Center in welcoming visitors, participating in virtual or in-person daily programming, and handling inquiries via email, phone, or in-person.
  • Demonstrating project management skills, working as a leader and a collaborator within teams, leveraging technology and virtual tools, and prioritizing individual duties in relation to achieving the goals of the University in enrolling highly qualified, diverse, and intellectually passionate students.
  • The Assistant Director will be responsible for leading and/or supporting projects and initiatives to further of the work of Penn Admissions.
  • The Associate Director will be responsible for developing, implementing, and managing office-wide initiatives to further the work of Penn Admissions, including collaboration with partners across the University and within the community. This may include management of a team and/or individuals in specific project-related work at certain points of the year.
    Designation as an Assistant Director or Associate Director will be dependent upon professional experience and education.

    Job Description

    • Participate in the annual comprehensive evaluation and selection process for both first-year and transfer applicants.
    • Manage a geographic territory to identify, recruit, and yield candidates. Lead a variety of virtual and in-person recruitment activities, including evening and/or weekend programs, educator workshops, school visits, college fairs, and regional alumni programs. Engage in 1-3 weeks of recruitment travel per year.
    • Support the Admissions Visit Center and Client Care as needed, in daily staffing, welcoming visitors, supporting daily virtual or in-person programming, and handling inquiries via phone, email, or in-person.
    • Assistant Director: Support and/or lead office-wide programs and projects, as assigned, to support the work of Penn Admissions.
    • Associate Director: As assigned, develop, implement, and manage office-wide initiatives in support of the work of Penn Admissions. Office-wide initiatives may include collaboration with multiple office teams and partners across campus.
    • Other duties and responsibilities as assigned.

    Required Qualifications:
    Designation as an Assistant or Associate Director will be dependent upon professional experience and education. Successful candidates will have demonstrated project management skills, the ability to prioritize tasks, and the ability to balance an individual schedule with multiple organizational calendars/schedules in a high-volume and timeline driven process. Strong candidates will be able to work with minimal supervision, take initiative, and remain open to feedback and growth. Strong candidates will be excited to work with students and constituents from a wide range of backgrounds. Dynamic written communication, customer service, public speaking, and interpersonal skills are required. The job requires a valid driver's license and the ability to work nights and weekends.

    Assistant Director position:

    A bachelor's degree is required, and a master's degree is preferred. Successful candidates will have at least 3-5 years of progressively responsible experience in admissions, higher education or a related field, or an equivalent combination of education and experience. Successful candidates will have an interest in furthering their project management and/or project planning skills. Strong candidates will have experience in credential evaluation/assessment and/or past participation in a selective process. Professional exposure to a CRM system (especially Slate), event planning, or analytics/modeling is appreciated.

    Associate Director position:

    A bachelor's degree is required, and a master's degree is preferred. Successful candidates will have at least 5-7 years of progressively responsible experience in admissions, higher education or a related field, or an equivalent combination of education and experience. Successful candidates will have professional experience in project leadership, demonstrated success in project planning/management, or will have made more complex or specialized contributions to prior professional initiatives. Successful candidates will be both comfortable and eager to manage office initiatives that have an annual planning scope and that may involve collaboration with partners across campus and in the community. Professional experience in credential evaluation/assessment or past participation in a selective process is crucial. Professional experience and strong knowledge of a CRM system (especially Slate), event planning, or modeling/analytics is expected. The Associate Director position does not have direct supervisory responsibilities.

    Preferred Qualifications:
    Familiarity with Microsoft Office and video conferencing software is highly recommended. Demonstrated experience working with populations that are underrepresented in higher education is preferred. Familiarity with highly selective college admissions or the University of Pennsylvania undergraduate experience is strongly preferred. Service or leadership in student and/or professional organizations is helpful. Fluency in a second language is appreciated.

    Budgeted Pay Range:
    Assistant Director -- 68K to 74K commensurate with education and experience.

    Associate Director -- 78k to 84K commensurate with education and experience.

    Application Requirement:
    A Cover Letter and Resume/CV are required to be considered for the Assistant/Associate Director position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are not allowed.

    Job Location - City, State
    Philadelphia, PennsylvaniaAdmissions Officer A

    Department / School
    Provost's Center

    Pay Range
    $43,919.00 - $66,183.00

    Affirmative Action Statement
    Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

    Special Requirements
    Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

    University Benefits
    • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
    • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
    • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
    • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
    • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
    • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
    • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
    • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
    • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
    • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
    • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
    • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

    To learn more, please visit:

    To apply, visit

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