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University of Wisconsin - Milwaukee

Position Number: 02190403

Introduction (Description of School/College/Dept/Program)
As Wisconsin's only public urban research university, the University of Wisconsin-Milwaukee (UWM) has established an international reputation for excellence in research, community engagement, teaching and entrepreneurism. Designated an R1 research institution, UWM educates more than 26,000 students annually and is an engine for innovation in southeastern Wisconsin. Founded over 60 years ago, in the belief that Milwaukee would need a great public university to become a great city, UWM has a dual research and access mission aimed at serving the diverse needs of Wisconsin's largest metropolitan area by furthering opportunities at all levels for students who may be financially or educationally disadvantaged. More than one-third of its students are the first in their families to attend college and 30 percent are students of color. It is the largest educator of veterans in Wisconsin, with more than 1,000 enrolled each year under the federal G.I. Bill. The Princeton Review named UWM a 2018 Best Midwestern university based on overall academic excellence and student reviews. UWM is committed to the full inclusion of LGBT+ campus constituents. In 2018, Campus Pride Index named UWM as one of the Best Top 30 LGBTQ-friendly post-secondary institutions in the United States. In addition, UWM was the first university in the nation to implement an inclusive housing policy.

Diversity is a source of strength, creativity, and innovation for UW-Milwaukee. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The Office of Undergraduate Admissions (OUA) is housed in the Division of Enrollment Management, home to the student success center, financial aid office, student advising, career planning and more. OUA is tasked with attracting and enrolling undergraduate students to UWM's three campuses. The department oversees recruitment, visits and events, operations (application processing), the CRM (Slate), marketing and communications. The team works to attract undergraduate students from a variety of groups: first time freshmen, first generation college students, transfer students, re-entry students, and adult students.

Job Summary
This position will support the University of Wisconsin System and UW-Milwaukee (UWM) enrollment goals through the promotion of UWM to prospective students, families, high school and college personnel, and the broader off-campus communities in the Milwaukee area. Through effective customer service, territory management and full engagement within the Office of Undergraduate Admissions (OUA) recruitment efforts, attract a qualified and diverse prospective student audience to consider and ultimately select UWM as their destination campus. This position will conduct targeted recruitment activities in the Milwaukee area including high school visits and college fairs.

In coordination with their supervisor, the incumbent will develop recruitment plans for students in their respective territory and will be asked to help with other recruitment efforts on and off campus. In addition, the incumbent will serve as a liaison to prospective students and their families, answering admissions questions and explaining other related processes. The incumbent will further support enrollment goals throughout the application and enrollment process by providing a host of advising services, follow-up activities, and yield efforts. This position will work collaboratively with other recruiters within OUA, the Freshman Admissions Manager and the Assistant Director of Recruitment. This position reports directly to the Freshman Admissions Manager in the Office of Undergraduate Admissions.

NOTE: This recruitment may be used to fill a second vacancy, to be determined at the end of the final screening process. Should this be approved to fill, all applicants would be considered for both positions.

Minimum Qualifications
  • Bachelor's Degree (granted by date of hire)
  • Prior work experience with students in a college or university setting
  • Evidence of an ability to travel independently, including overnight travel

Preferred Qualifications
  • Familiarity with UWM's academic programs, admission requirements, University policies and procedures as a staff member and/or student.
  • Experience working in an admissions/recruitment setting with territory management
  • Experience or demonstrated ability to work independently or manage assignments with limited supervision
  • Evidence of being welcoming to individuals of all cultural backgrounds and human diversity
  • Evidence of excellent written communication skills
  • Evidence of experience presenting topics to small/large audiences
  • Experience working with Client Relation Management (CRM) tracking systems or other student communication or tracking systems
  • Bilingual in Spanish

Application Instructions
Interested applicants are required to apply online and provide a cover letter addressing your education/experience as they apply to all minimum and preferred qualifications, a resume, and a document listing the names and contact information for three professional references. UWM will not consider paper, emailed or faxed applications.

In instances where the Search and Screen Committee is unable to ascertain from a candidate's application materials whether he/she/they meet any of the qualifications, he/she/they will be evaluated as not meeting such qualifications.

All application materials will be further evaluated as evidence of excellent written communication skills. Candidate(s) selected for hire will be required to submit official college transcripts.

Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message "Your application has been submitted" is displayed and you receive a confirmation number.

Legal NoticesAA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see , or call UWM's Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Title and Total Compensation Project

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit:

To apply, please visit:

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