Director, Student and Advising Services - (STA001369)

Department: D0013 College of Business 



The Director, Student and Advising Services is responsible for ensuring that all students who declare a Business major receive advising services. The Director works closely with the College leadership to formulate policies and practices that address the advising needs of all Business students, and that maintain the University's full compliance with all university, state, and federal academic policies and regulations affecting students. The Director will assist in the development of strategies to reaffirm accreditation of AACSB-International. The Director will develop and maintain coordination with Advancement to encourage continuing correspondence with COB alumni.


  • Manages the Advising Office; manages and maintains applicable budgets within the department
  • Reviews records of new admittance's to the BBA program. 
  • Drafts academic plans for students filing for BBA and related correspondence 
  • Reviews applications for graduation candidacy and works with the Registrars' Office to manage and maintain accurate advising records and certification of degrees
  • Evaluates transfers and foreign credits for business courses 
  • Establishes and maintains electronic records for students in the student information system 
  • Enforces academic standards established in the University Catalog
  • Maintains collaboration with various departments and colleges within the University
  • Serves as student advocate on matters relating to advising and academic concerns, as well as Financial Aid and Scholarships and assists with selection of scholarship recipients 
  • Determines annual membership lists such as Beta Gamma Sigma, and Phi Kappa Phi
  • Serves on committees, councils, and task forces as assigned to represent student and administration interests related to Davies College of Business, UH-Downtown and UH-System


  • Provides qualitative and quantitative assessments of the overall effectiveness of the advising and student services 
  • Manages and maintains accurate advising and retention records
  • Attends functions as liaison for the College
  • Maintains an appropriate level of professional activity through membership and participation in relevant professional organizations
  • Performs all other duties as assigned


Direct Reports: Full Time Employees

Delegation of Work: Regularly assigns work to subordinate(s)

Supervision Given: Makes final decision on evaluating employee performance; hiring new employees; disciplinary actions; makes final decision on scheduling employee work hours; makes final decision on coaching and counseling; training; provides recommendations on handling employee grievances and complaints; and makes final decision on granting time off



  1. Knowledge of working with a business school and university policies and procedures desirable
  2. Strong interpersonal skills, oral/written communication skills, analytic abilities, and attention to detail required.



  1. Excellent interpersonal and organizational skills
  2. Excellent leadership and personnel management skills
  3. Strong interpersonal skills, oral/written communication skills, analytic abilities, and attention to detail required



  1. Ability to work well under pressure
  2. Ability to work evenings and weekends
  3. Ability to deal with difficult situations in a diplomatic manner; ability to be discreet about confidential information
  4. Ability to exhibit an enthusiastic, positive, and professional demeanor and be able to relate well with students, faculty, and staff
  5. Ability to be a team player and maintain good relationships within the College and the University


Primary Work Location: Works in an office environment

Physical Demands: Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Position is physically comfortable; individual has discretion about sitting, walking, standing, etc. Must be able to speak, hear and see. 


Work environment involves minimal exposure to physical risks


For additional information and to apply, please visit:


The University of Houston-Downtown is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, sex, age, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or gender expression in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.