The Systems Analyst position is responsible for server administration in a large virtualized, mixed solutions environment providing centralized services to the UNC Gillings School of Global Public Health. Forty-plus Microsoft Windows and Red Hat Enterprise Linux servers provide stable and secure web, database, administration, backup, file and print services, development and test platforms in addition to more specialized applications to leadership, faculty, staff, and students. This position has the primary responsibility for the Windows environment and requires expertise in Windows Server software, MSSQL, Active Directory, System Center Configuration Manager, IIS, Windows file and print services, and Microsoft Office and is backup for the RHEL environment. The Systems Analyst is responsible for installation, maintenance, security, monitoring, audits, reporting, and life cycle/change planning of these servers and core applications and needs a working knowledge of VMware vSphere. The position works in conjunction and collaboration with the other members of the Systems department including systems analysts, database administrators, web developers, and the group manager. The analyst also works with other groups within IIS and throughout the School to evaluate technology, service, and security requests and is a close collaborator with UNC ITS infrastructure and operations, messaging, and security.
A successful Systems Analyst will balance the requirements of daily systems administration tasks with more urgent demands for rapid evaluation and response to immediate issues. Intellectual curiosity, self-directed learning, and regular technology research are expected. They will communicate and create understanding with end users as well as other technologists through email, face-to-face meetings, phone calls, and well written technical documentation.
Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, or closely related degree from an appropriately accredited institution; and one year of experience in operations analysis and design systems programming or closely related area; or
- Associate’s degree in Computer Information Technology, Computer Engineering Technology or Networking Technology from an appropriately accredited institution and two years of experience in operations analysis and design, systems programming or closely related area; or an equivalent combination of education and experience.
- Journey level requires an additional one year of education or experience.
- Advanced level requires an additional two years of education or experience.
Experience with VMWareESX, Red Hat Enterprise Linux, Citrix XenServer Enterprise, Microsoft Windows Server, Apache web server administration, MySQL/Oracle database server administration, samba file services, file and print servers, MS Active Directory, Perl and shell scripting, DNS, and system security and analysis. Microsoft Windows Server 2008 R2 and newer
Microsoft Windows File and Print Services
Microsoft Winows IIS Server
Microsoft Windows SQL Server
Microsoft Active Directory and System Center Configuration Manager
Higher education IT experience is preferred. Microsoft Exchange, Red Hat Enterprise Linux, MySQL, Apache Web Server, Splunk, Tableau, Office 365 and SharePoint, and Oracle Database Server all preferred. Demonstrable experience managing complex multi-vendor systems and network environments through all stages of life-cycle. Ability to communicate clearly and directly in writing and technical documentation as well as with team members and end users.
Evening work occasionally, Night work occasionally, On-call occasionally, Weekend work occasionally
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
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