Assistant Director of Financial Aid

The primary focus of the Assistant Director of Financial Aid will be to provide financial aid advising to prospective and current students through in-person and virtual appointments as well as phone and email correspondence. The incumbent will offer frequent walk-in financial aid advising opportunities, provide advising assistance and assist with preparing materials for recruitment and yield events, and serve as the primary financial aid advisor serving orientation programs. This position will assist with special circumstances review and processing and assist with administrative process overflow. 
Provides direct advising to prospective and current students and families by appointment, walk-in, phone, and email. Advising includes details regarding types and terms of financial aid, affordability and costs, loan repayment, Satisfactory Academic Progress, and financial literacy. Resolves federal financial aid overawards, manages aid revisions, and tracks eligibility for various types of aid. 
Evaluates progress on regular administrative reports such as overawards, summer aid requests, campus changes, and ad hoc reports. Tracks for completion and assures work is completed in a timely manner. Serves as administrative lead for reports, seeking assistance from colleagues as needed. 
Initiates, coordinates and tracks special circumstances reviews, specifically Dependency Appeals and professional judgment appeals. Assists with Change of Income processing and scholarship appeals. 
Serves as primary advisor for orientation programs and provides advising assistance for other recruitment and yield events. Coordinates resource fair materials and staffing with Assistant Director for Outreach.

Minimum Qualifications:

Bachelor’s degree required by start date.

A minimum of three years of related work experience.

Preferred Qualifications:

Master’s degree

Ohio University is committed to creating a respectful and inclusive educational and workplace environment. Ohio University is an equal access/equal opportunity and affirmative action employer with a strong commitment to building and maintaining a diverse workforce. Women, persons of color, persons with disabilities, and veterans are encouraged to apply. Ohio University is a member of the OH/Western PA/WV Higher Education Recruitment Consortium.