Assistant Director for Tours

Job Title

Assistant Director for Tours

Applications Accepted From

Public: Open to the public

Special Instructions to Applicants

Ohio University accepts applications and nominations for our Undergraduate Admissions Assistant Director for Tours opening! 

To apply, after reviewing the position profile below, please submit the online application, a current resume, a cover letter addressing your professional interest in this role, and a list of three professional or academic references.  Successful candidates must pass routine and continual background checks, university judiciary reviews, and driving record audits.  Review of applications will begin immediately and continue until the position is filled, for full consideration apply by January 5, 2022.

This position is eligible for the following benefits:

medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Posting Number


Job Description


  At Ohio University Undergraduate Admissions, we believe in supporting and recognizing the talent that introduces thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development opportunities to tuition benefits, affinity organizations to shared governance, and more, OHIO is proud to support our employees. 


At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.


Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.


We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America’s best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a four-time Higher Education Excellence in Diversity (HEED) award winner.


With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at and consider shaping that experience by applying for this role with undergraduate admissions!



Undergraduate Admissions supports outreach and recruitment strategy, admission policy and processes, and yield initiatives for domestic and international first-year, transfer, adult and non-degree students enrolling on the Athens campus and in OHIO Online programs. The Undergraduate Admissions team is comprised of more than 50 full-time staff members, including a talented recruitment team based in Athens, as well as a growing team of strategically positioned staff members in key markets throughout the U.S. and around the world. Undergraduate Admissions supports colleges, schools, and departments in the pursuit of academically specific recruitment and admission goals.


Position Summary: The assistant director for tours oversees the Office of Undergraduate Admissions campus tour operation that serves as “the front door” of Ohio University. This position hires, trains, supervises the tour guide and reception desk teams of student employees. Reporting to the associate director for visits and events, the assistant director for tours also supports the planning and implementation of campus visit programs and off-campus events for prospective students, their families, and their influencers. In addition, this position serves as a member of the Undergraduate Admissions recruitment staff team and represents Ohio University at on- and off-campus activities as well as assists in application review.

Commitment to Diversity, Equity, Access, Inclusion, and Social Justice: The successful candidate will embrace the division’s commitment to incorporating diversity, equity, access, inclusion, and social justice into decision-making and processes. Through their work in this role, the assistant director will play a critical role in OHIO’s commitment to reducing barriers to education, supporting diverse students, and building a sense of belonging for all. 


Campus Tour Program Management: The assistant director for tours develops, implements, and assesses an authentic year-round campus tour program for Undergraduate Admissions which includes in-person and virtual individual, group, and VIP tours. This position coordinates with campus partners to schedule facilities, promote campus tour opportunities, and host effective and efficient on-campus engagement experiences for prospective students, their families, and their influencers. This position coordinates daily staffing schedules to ensure optimal coverage for tours and the three reception desks located in two separate buildings. The assistant director recruits, hires, trains, and supervises a diverse team of 100-150 student employees to serve as ambassadors to Ohio University, provide campus tours, and receive visitors. This position prepares and oversees tour guide and reception desk personnel budgets and manages payroll procedures as well as the guidelines, policies and procedures for the campus tour program and reception desk operations. The assistant director ensures timely communication of information and ongoing training for student employees. This position provides regular reports on campus tour activities and makes recommendations for strategic enhancements to the tour program to achieve the office’s enrollment goals.


Programs and Events: The assistant director assists the associate director for visits and events in the planning, coordination, and implementation of in-person and virtual recruitment and yield programs and special events designed to achieve the enrollment goals of Undergraduate Admissions and academic units. This position coordinates with internal and external partners to schedule facilities, promote programs and events, and host effective and efficient on- and off-campus engagement experiences for prospective students, their families, and their influencers.  Serving as the subject matter expert, this position advises campus partners on the development of their own targeted visit and event programs. The assistant director also assists with the creation of program budgets, ensuring project timelines are followed, and assessing campus visit and event experiences to ensure effective and efficient allocation of university resources.

Recruitment and Admission: Serving as a member of the Undergraduate Admissions recruitment team, the assistant director for tours represents the University on- and off-campus to a wide variety of constituents, including prospective students and their families, secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. This position conducts admissions presentations during daily visits and events and counsels and advises constituents on a range of admission and enrollment processes. The assistant director maintains a thorough knowledge of trends in the field of admissions and advise constituents on the breadth and depth of opportunities available at OHIO. The assistant director participates in the evaluation of admissions applications and supplemental materials through a thorough, holistic, selective review process for the purposes of making admission decisions. This position also determines necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered. Other duties as assigned.

Minimum Qualifications

The successful candidate will have a minimum of a bachelor’s degree in any field conferred by start date; a minimum of three years of directly related experience; a minimum of one year management experience, which may include supervision of part-time or student employees or volunteer management; and demonstrated interpersonal communication and public speaking skills.  

Preferred Qualifications

Preferred, but not required, qualifications include being multi-lingual; experience overseeing visit/tour experiences; event planning and implementation experience; and previous experience in college admissions, academic advising in higher education, college student personnel, or counseling or teaching in secondary schools.

Candidates with a master’s degree are also preferred, but not required. OHIO is committed to employee success and enhancing access to education and all advisors are eligible for our education benefit which provides tuition coverage to employees and eligible dependents for an array of undergraduate and graduate programs. 



Pay Rate

Based on extensive benchmarking data, the assistant director position is mapped to Pay Grade CA&P 15 at OHIO, with a target hiring range of $40,296-$45,837. The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and competitive in the field within the context of similarly situated positions at public universities nationally. 

In addition to a competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14%employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources. Additional information is available at

Job Open Date


Posting Close Date

The position will remain open until filled. For full consideration, please apply by January 5, 2022.

Job Category

Administrative at-will appointment



Planning Unit

Enrollment Management

Work Schedule

Monday-Friday; 8 am -5 pm; Some early mornings, evenings, and weekends. 



Expected hours worked per week


Expected duration of assignment


Applicants may contact this person if they have questions about this position.

BJ Heidlebaugh,, 740-593-0712

Diversity Statement

Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an equal access/equal opportunity and affirmative action employer.