OHIO Online Enrollment Advisor (multiple openings)
Reporting to the Assistant Director, OHIO Online, the enrollment advisor represents the University to a wide variety of constituents, including prospective students and their families, secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. Coordinates and contributes to the success of initiatives designed to identify, attract, admit, and enroll students in Ohio University’s undergraduate online programs.
The OHIO Online Enrollment Advisor will facilitate prospective students through the admissions process for OHIO online programs. The Enrollment Advisor will conduct outreach with prospective students to gauge eligibility and interest for OHIO online programs, build and manage active pipeline of leads, communicate with prospective students via call campaigns, emails and other forms of communication and utilize database tools to efficiently track each interaction and the progress of all assigned leads. Communicates OHIO’s values, benefits and differentiating features to prospective students. Listens, probes, recognizes and considers prospective students’ needs to determine which OHIO program is the best fit. Executes a recruitment plan designed to encourage, support, and guide prospective students through the application process for the desired program. Maintains consistent contact with current and prospective students, providing the highest level of customer service to all stakeholders. Meets daily efficiency metrics and achieves enrollment targets assigned per program.
Evaluate applications and supplemental materials for the purposes of making admission decisions. Conduct thorough, holistic, selective review of an applicant’s candidacy. Determine necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered.
Serves as liaison to an assigned academic and/or administrative unit to facilitate integrated recruitment and admission functions and resolve issues of competing priorities. Monitors progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed. Effectively communicate quality of leads and program updates for appropriate cross-functional and internal team members.
Bachelor’s degree conferred by start date.
At least one year of related work experience.
Ability to travel independently as needed. (Intermittent)
Ability to act independently and autonomously as an agent of and positive reflection of Ohio University and Undergraduate Admissions.
Successful candidate must pass routine and continual background checks, university judiciary reviews, and driving record audits.
The hiring range for pay grade 14 is $36,279 – $54,312 and the target salary range for this position is $36,279 – $40,788. Salary is commensurate with education and experience, while also considering internal equity. Please find the full pay structure at the following link. https://www.ohio.edu/hr/compensation-pay/pay-structures/classified-and-administrative-pay-structure Employees enjoy a generous benefits package such as paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, a 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies, counseling and mental health care, access to professional development programs and more. Additional information is available at https://www.ohio.edu/hr/benefits.