Assistant Director, Access Services and Spaces, University Libraries, Both Campus locations

Assistant Director, Access Services and Spaces, University Libraries, Both Campus locations



About Mount Saint Mary's University:

Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equity, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active, global citizens who use their knowledge and skills to better themselves, their communities and the world.

Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.

Job Description:

The mission of Mount Saint Mary's University Libraries is to inspire inquiry, foster intellectual and personal growth, and promote the effective use of information. As an academic library serving a diverse community, we are dedicated to providing access to information resources that reflect many voices and perspectives. We are seeking an Assistant Director of Access Services and Spaces to provide leadership in the MSMU Libraries for services that connect users to library materials and spaces, including circulation services, interlibrary loan, course reserves, and events. As a member of the Library Administrative Team, this position helps shape the strategic direction of the MSMU Libraries and provides an opportunity to advance social justice by developing innovative academic library services.

The Assistant Director oversees both campus Libraries' access and circulation units, ensuring consistent and exemplary service is provided. The Assistant Director develops policies and services that align with the values of the MSMU Libraries and support the mission of the University. This position supervises directly or through subordinates five employees and approximately fifty student workers at the Charles Willard Coe Library and the J. Thomas McCarthy Library.

Duties and Responsibilities:




  1. Develops and implements innovative user services and policies that align with the Libraries' mission and serve the needs of MSMU students, faculty, and staff
  2. Leads a team of five employees and approximately fifty student employees who provide user services at the circulation desks of both campus libraries
  3. Serves as the primary liaison to Facilities Management and Campus Security, ensuring that the Libraries' facilities are clean, safe, and accessible
  4. Establishes policies and procedures for circulation services and statistics, course reserves and e-reserves, interlibrary loan services, and general user services across both campus libraries
  5. Works closely with the other Assistant/Associate Directors to coordinate all user services
  6. Works with Access Services Coordinators at both campuses to determine library hours and staffing; provides direction on hiring and training student employees
  7. Collaborates with librarians, staff, and student workers on the management of physical spaces and collections
  8. Collects and analyzes statistics for the assessment of services and spaces
  9. Assesses current services and makes improvements based on user data, academic library trends, and the mission of the University
  10. Maintains a calendar of library events and exhibits and coordinates support for the execution of them
  11. In coordination with the Integrated Library Systems Specialist, monitors, troubleshoots, and makes recommendations about the functions of the integrated library system
  12. Evaluates and recommends new technology, services, and practices in access services, including keeping abreast of updates and changes to the integrated library system (Sierra)
  13. Represents the MSMU Libraries in committees and conferences related to areas of primary responsibility

Other Duties and Responsibilities:



  1. Collaborates with, and supports, librarians and staff at both campus libraries to ensure optimal service is given to all members of the MSMU community
  2. Covers shifts at the circulation desk at both campuses, as needed
  3. Weekends and evenings may be required
  4. Runs reports, analyze operations, and create summaries for annual reports
  5. Performs other duties as assigned by the Director of Libraries







  • Standard policies and procedures for library access services and operations, including all aspects of circulation, course reserves, interlibrary loan, collection management, stacks maintenance, and security of buildings and materials
  • Standard structures of information description and access in integrated library systems, library services platforms, and discovery tools
  • Working knowledge of statistics, spreadsheets, and data analysis
  • Familiarity with acquisitions, cataloging, and technical services in academic libraries
  • An understanding of user experience trends in academic libraries and innovations in access or user services
  • Copyright best practices as they relate to academic libraries, open access/OERs, affordable textbook initiatives
  • Federal work-study programs for students in higher education

Abilities and Skills:



  • Engaging and effective leadership skills, strong interpersonal communication skills, and the ability to motivate others and work in a team-based environment
  • A passion for working with students, mentoring colleagues, and creating community
  • A strong customer service orientation as well as a passion for operational effectiveness
  • Fluent use of integrated library systems, including the ability to enhance system capabilities in various modules
  • Ability to retrieve and analyze data, assess operations and services, and implement improvements
  • Use of library technologies such as online cataloging systems, databases, and digital collaboration tools
  • Strong project management and technology skills; excellent written, oral, and presentation skills
  • English comprehension and communication proficiency required; Spanish desired
  • Demonstrated ability to be flexible, adapt, and learn new skills
  • Ability to work well with a diverse community of students, faculty, and staff
  • Curiosity, a passion for academic libraries, and a desire to help others
  • Microsoft Office/Office 365 (including Excel, PowerPoint, Outlook, and Teams)
  • Adobe Creative Suite, Tableau, ArcGIS, and web editing and design skills (preferred)
  • OCLC, project management software, scheduling software (preferred)




  • Masters of Library and Information Science from an ALA-accredited university, or equivalent combination of education and experience




  • Minimum five years of experience in access services at an academic library, including supervising staff
  • Experience assessing services in an academic library, supervising and leading teams of student employees, and leading project teams of cross-functional individuals



Additional Information:

Work Location: Both Chalon Campus (West Los Angeles) and Doheny Campus (Downtown Los Angeles)

Start Date: Immediately

Applications Deadline: Open until filled

The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.

Application Instructions:

Please submit cover letter and resume.

To apply, visit

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