Associate Director for Constituent & Regional Programs

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Associate Director for Constituent & Regional Programs
University of Massachusetts Amherst

About UMass Amherst:
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary
Reporting to the Director of Constituent & Regional Programs, the Associate Director for Constituent & Regional Programs will plan and execute outreach and engagement strategies across the country specific to constituent and regional programs with the goal to increase constituent and donor awareness, participation, and philanthropic investment; expand volunteer advocacy and involvement in supporting key campus priorities; and foster lasting connections between alumni, students, the University, its Schools and Colleges, and the Alumni Association.  The Associate Director will collaborate with colleagues representing Advancement, Schools and Colleges, University Relations, the UMass Foundation, and other campus units to identify strategic objectives and manage associated outreach and programming initiatives.  In addition, the Associate Director will cultivate, steward, and mobilize various volunteer networks and travel throughout the country as needed to support constituent and regional programming initiatives.

Essential Functions

  • Plan and execute constituent and regional outreach and engagement programming strategies to inform, involve and invest substantial numbers of constituents as university donors, volunteers and advocates, and to raise the profile of UMass Amherst across the country.
  • Collaborate with Advancement, Schools and Colleges, University Relations, the UMass Foundation, and other campus partners to identify strategic objectives by their respective engagement interests; develop annual program plans and associated budgets in accordance with key priorities; utilize programming opportunities to deliver strategic messaging in support of campus initiatives; monitor assignments and execution of all program logistics, marketing efforts, and donor stewardship opportunities as appropriate.
  • Introduce and manage strategies to support campaign efforts and fundraising goals for assigned constituent and regional programs, taking advantage of faculty and dignitary travel schedules, student activities, school/college initiatives, and donor cultivation opportunities; identify and engage prominent alumni, prospects, key affinity groups and corporate contacts in support of philanthropic initiatives, alumni programming, student internship and coop opportunities, and mentoring activities.
  • Serve as primary liaison between various volunteer industry professionals and associated campus units; provide counsel and supervise execution of program development, implementation, and budget management on multi-unit collaborations; develop and distribute relevant progress and statistical reports to campus leadership as appropriate.
  • Cultivate and mobilize as warranted an active, engaged and diverse base of volunteer support for constituent and regional programs through personal contacts and ongoing relationship management; coordinate placement of volunteers in appropriate opportunities; support development and delivery of ongoing volunteer communications, training opportunities, and stewardship activities.

Other Functions

  • Perform other duties as assigned by the Director of Constituent & Regional Programs and Executive Director of Alumni & Constituent Programs.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree, with 4 years of relevant and progressively responsible experience to include event planning, program development, and/or alumni, donor and volunteer relations initiatives.
  • Proven experience with budget development and management.
  • Demonstrated aptitude and ease in fostering relationships with a wide range of constituents and varying levels of authority to achieve institutional goals.
  • Excellent interpersonal, verbal, and written communication skills.
  • Superior organizational and project management skills.
  • Evidence of an understanding and commitment to diversity, equity, and inclusion.
  • Valid driver’s license with ability and willingness to travel independently and/or work evening and weekend hours as required.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience using CRM and project management platforms.
  • Experience working within a higher education or non-profit environment preferred.

Physical Demands/Working Conditions
Typical office environment activity.

Work Schedule
Monday–Friday 8:30 am to 5:00 pm; nights and weekends as required.

Salary Information
PSU Level: 26
Salary Chart:

Special Instructions to Applicants
Along with your application, please submit a resume and cover letter by the priority deadline of January 31, 2021. The position may remain open until filled.

Priority Application Deadline: January 31, 2021

For more information, or to apply, please visit:

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.