Academic Technology Specialist

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Academic Technology Specialist

Graduate Business Learning Center, Hartford

The Information Technology in the School of Business is seeking a full-time Academic Technology Specialist (Temporary University Specialist) to provide support for all programs located at the Graduate Business Learning Center (GBLC).  This position will report to the IT Service Delivery Manager and will be based at GBLC in downtown Hartford.  Evening and weekend hours will be required in support of classes and program activities.  In-state travel to the other University campuses may also be required on occasion.

 

DUTIES AND RESPONSIBILTIES

  • Providing technology support for all academic programs and centers housed at the GBLC.
  • Assisting in implementing, documenting, and supporting client technology-related initiatives for the School.
  • Providing remote support for distance learning classes and online events.
  • Assisting in the preparation and documentation of policies, training material and knowledge books.
  • Implementing the delivery of A/V conferencing and teleconferencing services to BUSN classes and conference rooms.
  • Initiating repairs, modifications, updates or other solutions to maintain uninterrupted service.
  • Providing frontline support for staff/faculty mobile computers.
  • Providing in-class support for students/instructors integrating mobile computing into the curriculum.

 

MINIMUM QUALIFICATIONS

  • Associates degree in technology or CS/MIS, or equivalent amount of education and training or two (2) or more years of experience relevant to support of end user computers and technology.
  • Experience with desktop, mobile computers, interfaces, mobile devices and related peripherals.
  • Ability to work well with people, organize workloads, handle difficult problems and work well under stress.
  • Ability to manage assigned projects within other daily responsibilities.
  • Proven knowledge of Microsoft and Apple operating systems and computer hardware repair.
  • Substantial experience with MS Office Professional Suite software.
  • Extremely high level of motivation, independence and responsibility.
  • Ability to work with minimal supervision.
  • Willingness and ability to work evening and weekend hours, and to travel to other University campuses on occasion.

 

APPOINTMENT TERMS

This is a full-time temporary position with a schedule of 40 hours per week for an initial period of four months, with the possibility of extension dependent upon department needs and available funding. 

 

TO APPLY

Please submit a resume, cover letter and contact information for three professional references to: busndean@business.uconn.edu.  Please reference search #HR20-11 in your application.  Review of applications will continue until the position is filled.  Successful candidates will be contacted to schedule an interview.

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

All employees are subject to adherence to the State Code of Ethics, which may be found at http://www.ct.gov/ethics/site/default.asp.

The University of Connecticut is committed to building and supporting a multicultural and divers community of students, faculty and staff.  The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice.  More than 100 research centers and institutes serve the University’s teaching, research, diversity and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities.  UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community.  As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

(HR21-11)